David Johnson
Jacksonville,FL
Summary
Motivated and detail-oriented electrical trade student pursuing a comprehensive electrical program at Florida State College at Jacksonville. Experienced in customer service, electrical installation support, and high-volume call center sales. Skilled at communication, problem solving, and working in fast-paced environments while maintaining safety and professionalism.
Overview
2025
2025
years of professional experience
Work History
Sales Representative / Call Center Agent
MCI Careers
01.2024 - 01.2025
- Handled high-volume inbound and outbound calls assisting customers with service plans and products
- Identified customer needs and converted calls into sales opportunities
- Met or exceeded call performance and daily sales targets
- Documented customer interactions accurately using CRM systems
Customer Service
Walmart, BJ's Wholesale, Walgreens, Belk
2021 - 2024
- Operated cash registers and assisted customers with purchases and inquiries
- Maintained merchandising displays and store organization
- Resolved customer concerns while delivering professional service
Electrical Experience
L3 Harris
01.2020 - 01.2022
- Assisted with sonar equipment removal and installation
- Pulled and routed cable for electrical system installations
- Cut, stripped, and insulated wiring for electrical assemblies
- Used manual and electric chain falls during equipment setup
Warehouse Associate
Amazon, Paramount Builder
01.2018 - 01.2020
- Loaded trucks and prepared materials for job sites
- Assisted with scaffold assembly following OSHA safety standards
- Managed inventory and shipments using barcode scanning systems
Education
Electricity Career Certificate Program -
Florida State College at Jacksonville
High School Diploma - undefined
Marine Science Center
Skills
- Strong organizational and time-management skills
- Excellent communication and interpersonal abilities
- Ability to work independently and within a team
- Electrical wiring basics and cable installation
- Knowledge of residential, commercial, and industrial systems
- Understanding of OSHA safety standards
- Blueprint and electrical diagram interpretation
- Customer service and call center sales
Timeline
Sales Representative / Call Center Agent
MCI Careers
01.2024 - 01.2025
Electrical Experience
L3 Harris
01.2020 - 01.2022
Warehouse Associate
Amazon, Paramount Builder
01.2018 - 01.2020
High School Diploma - undefined
Marine Science Center
Customer Service
Walmart, BJ's Wholesale, Walgreens, Belk
2021 - 2024
Electricity Career Certificate Program -
Florida State College at Jacksonville