David Johnston
Azusa,CA
Summary
Results-driven manager with expertise in inventory management and staff scheduling. Proven ability to enhance customer service and optimize operations, ensuring compliance and high performance.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Manager
Dickson Motor Service
San Gabriel, California
03.2024 - 07.2026
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Managed staff schedules and coordinated team assignments to align resources with operational needs.
- Supervised daily operations, ensuring compliance with safety standards.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained new employees on workflow processes and company policies to enhance productivity.
- Trained employees on additional job positions to maintain coverage of roles.
- Organized team meetings to discuss workflow improvements and updates.
- Evaluated staff performance to identify strengths and areas for improvement. and addressed issues.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Conducted regular maintenance checks on service equipment and tools to ensure reliability and safety.
- Addressed customer concerns to enhance satisfaction and loyalty. promptly to maintain service quality.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership during times of organizational change or crisis situations.
- Recruited and hired qualified candidates to fill open positions.
- Analyzed customer feedback data to identify service gaps and create actionable improvement plans.
- Ensured compliance with all applicable laws, regulations, industry standards.
Background Actor
Central Casting
Burbank, California
08.2022 - 04.2023
- Portrayed diverse characters in film and television productions.
- Executed specific facial expressions to effectively convey character emotions in alignment with scene requirements. to fit the scene.
- Collaborated with directors to clarify scene requirements and enhance character portrayal.
- Followed specific instructions for movements and expressions during filming.
- Adapted quickly to changing scenes and filming schedules on set.
- Maintained professionalism while engaging with crew and cast, fostering a positive set environment.
- Maintained professionalism while working with other actors, directors, producers, and crew members.
- Reported to set on time to ensure smooth production flow, ready for costume fittings and rehearsals.
- Checked in on time each day to adhere to production schedule. for each day of shooting according to call times provided by the production team.
Education
High School Diploma -
Arroyo High School
El Monte, CA06-1980
Skills
- Operations oversight
- Inventory management
- Staff scheduling
- Employee training
- Performance monitoring
- Customer service
- Team leadership
- Team leadership
- Cross-functional collaboration
- Strategic planning
- Punctuality
- Team leadership
Certification
- Certified Light Duty Towing and Recovery Instructor
- Certified Light Duty Towing and Recovery Operator
Timeline
Manager
Dickson Motor Service
03.2024 - 07.2026
Background Actor
Central Casting
08.2022 - 04.2023
High School Diploma -
Arroyo High School