Johanna Soto
Hollister,CA
Summary
Accomplished Talent Acquisition Specialist with a proven track record at Slingshot Connections, enhancing recruitment strategies and optimizing candidate sourcing. Leveraged applicant tracking systems and data-driven decision-making to improve talent pipelines by 30%. Demonstrates exceptional interviewing techniques and strong interpersonal skills, fostering long-term relationships with candidates and stakeholders.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Talent Acquisition Specialist
Slingshot Connections
03.2014 - Current
- Implemented applicant tracking system to streamline recruitment process, improving organization of candidate data.
- Developed strong candidate pipelines by utilizing multiple sourcing strategies, including social media, job boards, and networking events.
- Conducted market research to benchmark compensation packages, attracting top talent in competitive industries.
- Conducted thorough interviews and assessments to identify top talent for various positions.
- Sourced candidates using social media platforms, increasing visibility of open positions.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
- Managed complex candidate negotiations to ensure offers were competitive and met candidate expectations.
- Leveraged social media platforms to advertise open positions, reaching wider audience and increasing application rates.
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
- Monitored project progress closely, making adjustments as necessary to keep timelines on track without sacrificing quality or safety standards.
- Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.
- Managed daily onsite activities, ensuring quality workmanship and adherence to safety protocols.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Client Services Manager
Slingshot Connections
04.2012 - Current
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Collaborated with cross-functional teams to ensure timely delivery of projects, meeting or exceeding client expectations.
- Developed new employees and on-going performance assessment of current employees.
- Resolved escalated issues with professionalism, maintaining client trust and safeguarding the company''s reputation.
- Streamlined internal processes for improved efficiency in handling client requests and managing daily operations.
- Enhanced client satisfaction by implementing effective communication strategies and addressing concerns promptly.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Built a strong rapport with key decision-makers within client organizations, fostering trust and long-lasting partnerships.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Developed strong relationships with key clients, leading to increased retention rates and long-term partnerships.
- Managed a diverse portfolio of clients across various industries, demonstrating adaptability and expertise in catering to specific needs.
- Collaborated with finance department on invoicing accuracy for applicable products, services, software, and logistics.
- Identified potential upselling opportunities and presented tailored service offerings to existing clients, resulting in revenue growth.
Staffing Specialist
Manpower Staffing
04.2007 - 04.2012
- Identified high-potential candidates through various sourcing channels, improving talent pipeline quality.
- Conducted orientation sessions, providing comprehensive overview of company culture and policies.
- Scheduled and coordinated interviews, ensuring seamless candidate experience and interviewer availability.
- Utilized LinkedIn Recruiter to identify and engage passive candidates, increasing candidate pool.
- Utilized ATS software to track interview stages and candidate status, enhancing process transparency.
- Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Conducted regular follow-up with placed candidates to ensure satisfaction and retention, addressing any concerns or potential issues proactively.
- Collaborated with hiring managers to develop detailed job descriptions that accurately reflected the requirements and expectations of each role.
- Assisted with writing job postings and job descriptions for boards.
- Trained junior team members by sharing expertise gained through years of practical experience working in diverse environments.
- Utilized problem-solving skills to tackle complex challenges and deliver tailored solutions.
- Generated reports detailing findings and recommendations.
- Balanced competing priorities effectively, managing multiple projects simultaneously while maintaining a keen focus on delivering exceptional results for each engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
Education
High School Diploma -
San Benito High School
Hollister06.2001
Skills
- Applicant tracking systems
- Data-driven decision making
- Onboarding processes
- Candidate sourcing
- Job posting optimization
- Pipeline maintenance
- Talent management
- Business forecasting
- Compensation analysis
- Interviewing techniques
- Talent acquisition
- Human resources support
- Project management
Languages
Spanish
Native or Bilingual
Timeline
Talent Acquisition Specialist
Slingshot Connections
03.2014 - Current
Client Services Manager
Slingshot Connections
04.2012 - Current
Staffing Specialist
Manpower Staffing
04.2007 - 04.2012
High School Diploma -
San Benito High School
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