David Jones
West Palm Beach,FL
Summary
Professional with experience in cannabis industry, prepared to exceed client expectations through deep product knowledge and exceptional service. Adept at fostering team collaboration and navigating dynamic needs to ensure optimal outcomes. Skilled in customer engagement, product recommendations, and regulatory compliance. Reliable, adaptable, and focused on delivering results.
Overview
15
15
years of professional experience
Work History
Assistant Coach
Hoop Dynasty LLC
01.2018
- My duties included being responsible for assisting youth participants enrolled in our year-round and or summer programs
- I had to ensure they were involved in various sports with an emphasis on basketball activities using safety and skills enhancement techniques
Cannabis Advisor/Delivery Driver
Muv Dispensary
01.2023 - 01.2025
- Completed deliveries in accordance with state regulations, maintaining compliance at all times.
- Collaborated with dispatchers, optimizing routes for maximum efficiency and customer satisfaction.
- Maintained a clean, organized, and welcoming store environment for customers to comfortably explore various cannabis products.
- Streamlined checkout processes for enhanced efficiency, ensuring prompt service during peak business hours.
- Strengthened relationships with vendors to secure exclusive deals and promotions for the store''s clientele.
- Enhanced customer satisfaction by providing personalized cannabis product recommendations based on individual needs and preferences.
- Provided exceptional service to medical patients, educating them on appropriate dosage and consumption methods for their specific conditions.
- Assisted with inventory management, ensuring accurate stock levels and timely restocking of high-demand items.
- Promoted a safe consumption culture by informing customers about proper storage practices and potential side effects of cannabis use.
- Boosted customer loyalty through regular follow-ups, addressing inquiries or concerns promptly and professionally.
- Contributed to staff training initiatives by sharing knowledge of cannabis products as well as best practices for concierge-level service delivery.
Renovation Technician
Gryffindor Management LLC
01.2018 - 12.2022
- I coordinated completing minor facility renovation projects based on company contracts
Floor Technician
Terraces of Lake Worth
06.2015 - 12.2017
- My job duties were to provide daily maintenance of the facility by buffing, waxing and responding to maintenance requests/orders
Cashier
Shell Corporation
03.2014 - 05.2015
- I operated and counted cash registers, balanced transactions in addition to performing closing/lock up security procedures
- I also provided quality customer service orientations to new employees, demonstrated using critical thinking and exhibited being able to make definitive decisions in a timely manner
- I led training sessions for new employees as cashiers and how to manage inventory
Dispatcher
Allied Barton Corporation
06.2010 - 08.2013
- My job responsibilities were to record and maintain files based on customer requests through our dispatcher system
- My duties included controlling the gate entry and exit of employees, truckers, authorized residents and visitors by checking credentials using an approved roster for security measures
- I also supervised employees by monitoring the appropriate use of time clocks
Education
High school Diploma -
Trinity Christian Academy
FlBusiness Administration -
Palm Beach State College
FlSkills
- Advanced security techniques
- Mediation skills
- Multi-tasking
- First Aid
- CPR
- Effective communication
- Microsoft Office proficiency
- Camp Counselor duties
- Cannabis knowledge
- Safe driving skills
Timeline
Cannabis Advisor/Delivery Driver
Muv Dispensary
01.2023 - 01.2025
Assistant Coach
Hoop Dynasty LLC
01.2018
Renovation Technician
Gryffindor Management LLC
01.2018 - 12.2022
Floor Technician
Terraces of Lake Worth
06.2015 - 12.2017
Cashier
Shell Corporation
03.2014 - 05.2015
Dispatcher
Allied Barton Corporation
06.2010 - 08.2013
High school Diploma -
Trinity Christian Academy
Business Administration -
Palm Beach State College