Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Jones

Council Bluffs,IA

Summary

Innovative and qualified individual with a strong foundation in observation and determination, driving successful business solutions. Embracing fresh perspectives and new techniques to foster business evolution and growth. Maintains strong creative and analytical skills while being a team player with a keen eye for detail. Results-oriented sales professional dedicated to engaging customers, building relationships, and exceeding sales goals through exceptional customer service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Junior Account Manager

Genesis Global
05.2025 - 06.2025
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Contributed to team objectives in fast-paced environment.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Restaurant Front of House Manager

BBQ Brothers
08.2023 - 05.2025
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Promoted positive atmosphere an went above and beyond to guarantee each customer received exceptional food and service.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Team production member

Oxbow Animal Health
12.2021 - 01.2023
  • Responsible for meeting quality standards, and meeting product goals.
  • Reliable for defects with hay quality, assemble products through various stages, monitoring manufacturing defects with equipment daily.
  • Follow safety protocols, and work as a team to meet expectations.
  • Resolved issues quickly to maintain productivity goals.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Met production targets and tight deadlines by collaborating closely with team members.

Door-to-Door Sales Representative

Renewal By Anderson
10.2021 - 12.2021
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Traveled by foot or automobile to deliver or sell merchandise or services.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Food Prep, Line Expo

Buddy's Boys barbecue
01.2020 - 01.2021
  • Problem Solving, multitasking, and handling payments and receipts, managed sales, and prepping food.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Read food order slips and accepted verbal instructions by waitstaff to prepare dishes for customers.
  • Operated cash register to record transactions accurately and efficiently.

Resident Assistant

Crown college
01.2018 - 01.2021
  • Served multiple years as a RA at crown college, responsible for supervising and assisting others.
  • Job duties include setting rules, creating activities, and managing conflicts.
  • Ability to help create a welcoming, inclusive environment for dorm residents.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Developed and maintained relationships with parents to promote positive living environment for students.

IT Help Desk

Iowa Western Community College
01.2015 - 01.2018
  • Walking employees through solutions and fixes
  • Analyzing employees’ computer problems
  • Providing remote technical support via internet or phone
  • Worked at the I.T help desk for 2-½ years.
  • Worked well in a team setting, providing support and guidance.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Prioritized help desk service ticket requests and applied diagnostic techniques to identify problems, investigate causes and recommend solutions specific to individual users.

Education

B.S - Business Administration

Crown College
St.Bonifacius, MN
05.2021

A.S - computer networking

Iowa Western Community College
Council Bluffs, IA
05.2018

High School Diploma - undefined

Omaha North High School
Omaha, Ne
05.2015

Skills

  • Accounting
  • Java development
  • Skilled in Python development
  • Software Development
  • Structured Software
  • Help Desk
  • Service Desk
  • Desktop troubleshooting skills
  • Computer Networking
  • IT technical support
  • Software Troubleshooting
  • OS configuration expertise
  • Microsoft Windows Server
  • Visual design expertise
  • Sales tactics

Certification

  • System Administration
  • Desktop Support

Timeline

Junior Account Manager

Genesis Global
05.2025 - 06.2025

Restaurant Front of House Manager

BBQ Brothers
08.2023 - 05.2025

Team production member

Oxbow Animal Health
12.2021 - 01.2023

Door-to-Door Sales Representative

Renewal By Anderson
10.2021 - 12.2021

Food Prep, Line Expo

Buddy's Boys barbecue
01.2020 - 01.2021

Resident Assistant

Crown college
01.2018 - 01.2021

IT Help Desk

Iowa Western Community College
01.2015 - 01.2018

A.S - computer networking

Iowa Western Community College

High School Diploma - undefined

Omaha North High School

B.S - Business Administration

Crown College

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