David Jones
Burlington,IA
Summary
Dynamic professional with extensive experience at Smithfield Foods, excelling in customer service and problem-solving. Proven ability to manage cash handling and maintain workplace cleanliness while ensuring customer satisfaction. Recognized for effective multitasking and teamwork, contributing to a positive environment and operational efficiency.
Overview
11
11
years of professional experience
Work History
Desk Clerk
Smithfield Foods, Inc
Monmouth, IL
01.2025 - 04.2025
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
- Checked in and out designated equipment, keys, and supplies.
- Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.
Hog Mover
Smithfield Foods, Inc
Monmouth, IL
02.2022 - 01.2025
- Sorted and moved pigs in a safe and efficient manner while also utilizing tools like herding boards
- Loaded and unloaded pigs from transport vehicles
- Ensured humane treatment of animals
- Followed established protocols for animal handling and movement
- Sanitized vehicles and equipment according to biosecurity protocols.
- Operated machinery safely
- Ensured equipment was in proper working order.
Overnight Fork Lift Driver
Shearers Snack Brands
West Burlington, IA
01.2016 - 02.2019
- Streamlined inventory management with accurate tracking of items using barcode scanners and documentation systems.
- Maintained a safe work environment by adhering to safety regulations and protocols during all lift driving tasks.
- Promoted a culture of continuous improvement through active participation in process review meetings and implementation of suggested changes.
- Participated in ongoing training sessions to stay current on industry best practices, enhancing overall job performance.
Night Auditor
Fairfield Inn & Suites by Marriot
Burlington, IA
05.2014 - 01.2016
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
Education
Wendell Phillips Academy
Chicago, ILNo Degree -
Southeastern Community College
West Burlington, IASkills
- Problem-solving skills
- Cash handling
- Customer satisfaction focus
- Hospitality industry expertise
- Time management
- File management
- Team player attitude
- Self motivation
- Multitasking
- Customer service
- Loading and unloading
- Workplace cleanliness
- Heavy lifting
- Warehouse navigation
- Hand-eye coordination
Timeline
Desk Clerk
Smithfield Foods, Inc
01.2025 - 04.2025
Hog Mover
Smithfield Foods, Inc
02.2022 - 01.2025
Overnight Fork Lift Driver
Shearers Snack Brands
01.2016 - 02.2019
Night Auditor
Fairfield Inn & Suites by Marriot
05.2014 - 01.2016
Wendell Phillips Academy
No Degree -
Southeastern Community College