David Jones
California,MD
Summary
Seasoned Department Manager with relevant experience in overseeing daily operations, improving process efficiencies and leading productive teams. Strengths include strategic planning, team leadership, and problem-solving skills. Demonstrated success in implementing new processes to enhance operational performance. Strong ability to inspire team members while maintaining focus on achieving departmental objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Department Manager
Harris Teeter
California, US
11.2021 - Current
- Manage associates and stocking procedures
- Reporting and analyzing of sales and profit
- Understanding of ordering and billing process for merchandise
- Managing payroll within department and scheduling
- Reporting out damaged and missing merchandise
- Ability to lift and stand for long periods of time
- Logging of invoice credits and shortages
Customer Relations Manager
Lexington Park Ford Lincoln
California, US
04.2021 - 10.2021
- Communicating with customers, both in person and over the phone, of policies and products
- Facilitating and organizing appointments for applications and maintenance
- Recording and tracking profits and payments for products and services
- Managing flow of processes with associates
Area Supervisor/Manager
Ross Dress For Less
05.2016 - 03.2021
- 5 years experience in Management
- Understanding of out-processing of damaged materials
- 5 years of Customer Service work
- Understanding of Payroll and Project management
Education
Associate of Science -
University of Phoenix
Remote01-2027
High school diploma -
Leonardtown High School
Leonardtown, MD05.2016
Skills
- Budgeting and bookkeeping
- Clerical and administrative experience
- QuickBooks proficiency
- Time management skills
- Interviewing techniques
- Microsoft Office suite
- Organizational abilities
- Supervisory experience
- Retail management expertise
- Sales management strategies
- Front desk operations
- Inventory control methods
- Customer service excellence
- Operations management skills
- Leadership capabilities
- Analytical skills
- Profit and loss analysis
- Project management proficiency
- Microsoft PowerPoint and Word
- Shift management expertise
- Computer literacy
- Loss prevention strategies
- Outbound calling techniques
- Pricing strategies
- Effective communication skills
- Heavy lifting capabilities
- Merchandising expertise
- Payroll administration
Certification
Non-CDL Class C Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Affiliations
- Assisting in troubleshooting multiple computer-based issues in personal and professional settings
- Built multiple PCs from scratch for myself and others with no assistance
- Assisting in working on wiring my personal property for new breakers and copper wiring.
Timeline
Department Manager
Harris Teeter
11.2021 - Current
Customer Relations Manager
Lexington Park Ford Lincoln
04.2021 - 10.2021
Area Supervisor/Manager
Ross Dress For Less
05.2016 - 03.2021
Associate of Science -
University of Phoenix
High school diploma -
Leonardtown High School
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