David Kaldor
Sacramento,CA
Overview
5
5
years of professional experience
Work History
Record Archivist
Friends of the Sacramento Library
Sacramento, California
11.2024 - Current
- Assisted in developing digital archives for broader public engagement.
- Conducted inventory assessments of collections to ensure completeness and accuracy.
- Collaborated with library staff to promote archival resources and services.
- Updated cataloging systems used for organizing archival collections.
Archive Specialist
Allied Managed Care
08.2022 - 11.2022
- Followed all company policies and procedures to deliver quality work.
- Gathered, organized and input information into digital database.
Call Center Agent
Verizon Connect
08.2020 - 03.2021
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.
- Described product highlights and benefits to help guide purchasing decisions.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
Education
Bachelor of Arts - English
CSU Sacramento State
Sacramento, CA05.2021
Associate of Arts - English
Sacramento City College
Sacramento, CA05.2018
Accomplishments
Achieved Eagle Scout Rank - June 2011
References
References available upon request.
Timeline
Record Archivist
Friends of the Sacramento Library
11.2024 - Current
Archive Specialist
Allied Managed Care
08.2022 - 11.2022
Call Center Agent
Verizon Connect
08.2020 - 03.2021
Bachelor of Arts - English
CSU Sacramento State
Associate of Arts - English
Sacramento City College