David Karlen
Corona,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
38
38
years of professional experience
Work History
Disneyland Hotel
Disney
04.1987 - 11.2023
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Managed daily operations for better customer service and increased revenue.
- Increased customer service ratings through personable service.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Provided exceptional service and assistance to guests upon check-in.
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Meat Packer
Ralph's Food Market
07.1985 - 04.1987
- Cut meats to customer specifications and answered questions about specialty products.
- Picked, packed and processed deli meat products such as cold cuts and [Type] items.
- Reduced workplace accidents through strict adherence to safety protocols during the use of knives, saws, and other equipment.
- Expedited order fulfillment by accurately following customer specifications for cuts, weights, and packaging requirements.
- Upheld high standards of sanitation by diligently cleaning tools, equipment, and surfaces throughout each shift.
- Ensured meat quality by properly storing and rotating products according to established guidelines.
- Inspected meat to perform quality assurance checks.
- Streamlined packaging process with meticulous attention to detail in weighing, labeling, and sealing packages.
- Operated grinders, mincers and other equipment to process meat, poultry and fish.
Education
Bachelor of Science - Marketing/Business Administration
Cal Poly Pomona
Pomona, CA09.1998
Skills
- Customer Service
- Teamwork and Leadership
- Flexible and Adaptable
- Problem-Solving
- Teamwork and Collaboration
- Excellent Communication
- Social Perceptiveness
- Attention to Detail
- Time Management
Timeline
Disneyland Hotel
Disney
04.1987 - 11.2023
Meat Packer
Ralph's Food Market
07.1985 - 04.1987
Bachelor of Science - Marketing/Business Administration
Cal Poly Pomona