Building Computers
David Keegan
Data Analyst And Architect
Buffalo,NY
Summary
Accomplished Senior Data Analyst with a proven track record at Kaleida Health. Spearheaded the reduction of manual data entry errors through advanced ETL processes and optimized data analytics capabilities. Proficient in Python programming and project management, excel in transforming complex data into actionable insights, enhancing decision-making and organizational growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Senior Data Analyst - Ambulatory
Kaleida Health
Buffalo, NY
02.2024 - Current
- Reduced manual data entry errors by designing and deploying automated ETL processes to transform raw data into usable formats.
- Contributed to overall organizational growth through continuous improvement of data analytics capabilities and processes.
- Optimized database performance, implementing indexing strategies and partitioning techniques to reduce query times.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Streamlined data analysis workflows for increased efficiency and faster decision-making processes.
- Assessed large datasets, drew valid inferences and prepared insights in narrative or visual forms.
- Improved data accuracy by implementing stringent data validation processes and quality control measures.
- Used business objects, business intelligence and other reporting tools to extract data from data solutions and data warehouses.
- Served as a subject matter expert on various projects, sharing valuable insights derived from extensive industry experience as a Senior Data Analyst.
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Spearheaded the implementation of dashboard visualization tools, providing actionable insights for stakeholders and decisionmakers.
- Enabled accurate trend analysis through meticulous data cleansing and standardization procedures.
- Enhanced business intelligence capabilities with the development of advanced analytical models and forecasting tools.
- Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
- Established robust security protocols to protect sensitive company information from unauthorized access or potential breaches.
- Interpreted business questions and collaborated with engineering teams to identify data sources.
- Trained junior analysts in best practices for statistical modeling techniques, fostering professional growth within the team.
- Assisted in the development of a centralized data repository to improve accessibility and collaboration among teams.
- Partnered with IT teams to ensure seamless integration between databases and analytical tools, maximizing system efficiency across departments.
- Delivered comprehensive reports highlighting key trends, patterns, anomalies, presenting findings to senior management for informed decision-making purposes.
- Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
Reporting Specialist
General Physician PC
09.2022 - 02.2024
- Performed ad-hoc analysis as needed, supporting various departments with their specific reporting needs.
- Trained colleagues on best practices for reporting, improving overall team efficiency and performance.
- Maintained the accuracy of information in reports by updating the database regularly and ensuring data integrity.
- Leveraged advanced Excel functions and formulas to manipulate large data sets, improving overall reporting speed and efficiency.
- Provided ongoing maintenance and support for critical reporting systems, minimizing downtime and ensuring uninterrupted access to essential information.
- Enabled informed decision-making by presenting complex findings in clear language using charts or tables during presentations.
- Consistently met strict deadlines, delivering high-quality reports under tight time constraints.
- Assessed report and data requirements and determined best technology solution, format and distribution method.
- Collaborated with cross-functional teams to gather data requirements, ensuring timely delivery of accurate reports to stakeholders.
- Served as subject matter expert on internal reporting practices, providing guidance and recommendations to colleagues throughout the organization.
- Leveraged applications and tools to analyze data, compile and visualize historical information.
- Exported and converted raw data from various databases and applications to extrapolate data into usable reports.
- Supported cross-functional relationships to discuss and seek resolution to issues discovered during analysis of various reports and data.
- Increased efficiency in report generation by automating repetitive tasks and optimizing database queries.
EHR Applications Specialst
General Physican PC
04.2020 - 09.2022
- Delivered high-quality customer support by providing prompt troubleshooting assistance for various technical issues.
- Championed data-driven decision-making among team members through effective monitoring and analysis of application usage metrics.
- Provided critical input on application design decisions based on industry best practices and user feedback analysis.
- Stayed abreast of emerging technologies within the industry, incorporating innovative solutions into the development process when applicable.
- Collaborated with cross-functional teams to develop and implement new software applications, resulting in increased business efficiency.
- Assisted customers in customizing applications to suit their unique business needs, improving overall satisfaction levels.
- Managed software updates and patches, ensuring all applications remained up-to-date and secure.
- Served as a key liaison between developers and end-users during application implementation phases to ensure seamless transitions.
- Contributed significantly towards the expansion of an application''s user base by delivering engaging presentations at trade shows or conferences.
- Streamlined user experience with the continuous improvement of application features and design.
- Enhanced application functionality by identifying and resolving software issues in a timely manner.
EHR Support Specialist
General Physican PC
12.2019 - 04.2020
- Monitored systems in operation and quickly troubleshot errors.
- Boosted customer confidence in company products through consistent provision of accurate information during interactions.
- Championed customer feedback initiatives that informed product improvements and feature enhancements over time.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Provided feedback to product development and engineering teams on customer needs and issues for enhancements.
- Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
- Streamlined support procedures for quicker response times, resulting in higher client retention rates.
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
- Collaborated with cross-functional teams to develop and implement effective support strategies.
- Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
- Reduced downtime for clients by proactively identifying potential system vulnerabilities and implementing corrective measures.
- Mentored junior team members in mastering complex technical concepts, bolstering the overall capabilities of the support unit.
Education
Bachelor of Arts - Political Science
Niagara University
Lewiston, NY 08.2016 - 05.2022
Skills
Advanced Excel
ETL processes
Data Quality Assurance
Advanced analytics
Python Programming
Business Intelligence
Data Warehousing
Data Security
Data and Analytics
SQL and Databases
Project Management
Problem-Solving
Interests
Programming
Timeline
Senior Data Analyst - Ambulatory
Kaleida Health
02.2024 - Current
Reporting Specialist
General Physician PC
09.2022 - 02.2024
EHR Applications Specialst
General Physican PC
04.2020 - 09.2022
EHR Support Specialist
General Physican PC
12.2019 - 04.2020
Bachelor of Arts - Political Science
Niagara University
08.2016 - 05.2022