DAVID KELECHI IWEALA
Lagos
Summary
Developed critical skills in high-demand technical environment, focusing on network systems and cloud infrastructure. Demonstrated ability to troubleshoot complex issues and optimize system performance. Currently looking to transition into new field where these technical and problem-solving skills can make significant impact.
Overview
3
3
years of professional experience
Work History
Application Infrastructure Engineer
Zenith Bank Plc
07.2023 - Current
- Successfully led and migrated mobile banking application servers from windows to Linux, leading to over 90% uptime of the mobile application
- Worked with the team on the migration to the new core banking application of the bank
- Manage and monitor electronic banking channels
- (USSD, Mobile App, Corporate and Retail banking, Internet Banking, SMS service), leading to restoration of failed services within a short period of time
- Monitoring the health of each channel using Dynatrace and Grafana, ensuring an uptime percentage of over 85% per day
- Resolution of over 4,000 users affected by licensing and email issues on Office 365
- Troubleshooting application failures by reading and interpreting logs
- Provide Microsoft Office 365, Active Directory, MS Exchange, and Azure support
- Solving teammate issues logged onto the Service Desk within specified SLA periods
- Maintaining technical documents for each product/channel (document contains architecture diagram, data/process flow, application dependencies, issue & resolution list, and FAQs)
Graduate Trainee
Meristem Securities Limited
05.2023 - 07.2023
- Maintaining solid relationships with clients through customer service and delivery
- Gathering as much information on the company and participating in on-the-job training wherever possible
- Participating in meetings, workshops, and team-building event
- Compiling reports and making presentations to other staff members
- Analyzing existing systems and offering new ideas for improvement
- Conducting research and assisting the Manager or Supervisor wherever possible
DevOps Engineer Intern
Tramango Limited
01.2022 - 02.2023
- Worked across public and private cloud services and infrastructure provisioning using AWS, GCP and Terraform
- Improved cloud systems functionality with automation and expert configuration management
- Designed, developed, and implemented full-stack development tools and technologies in a team-based environment
- Worked on new products and updated functionality of existing software systems
- Managed and maintained Netlify deployments, Kubernetes clusters, AWS instances and Heroku deployments
Education
B.Eng - Computer Engineering
Covenant University
09.2021
Skills
- Incident management
- System administration
- Continuous improvement
- Task prioritization
- Application administration
- Technical support and assistance
- Architecture review
- Infrastructure development
- Technology integration
- Performance monitoring and tuning
- Linux and unix administration
- Windows server administration
Timeline
Application Infrastructure Engineer
Zenith Bank Plc
07.2023 - Current
Graduate Trainee
Meristem Securities Limited
05.2023 - 07.2023
DevOps Engineer Intern
Tramango Limited
01.2022 - 02.2023
B.Eng - Computer Engineering
Covenant University
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