David Kelling
Crooksville,OH
Summary
Dynamic professional with a proven track record at Papa John's Pizza, excelling in strategic planning and process improvement. Recognized for enhancing customer satisfaction through timely deliveries and effective teamwork. Skilled in machine operation and training, demonstrating strong communication and self-motivation to optimize performance and achieve operational excellence.
Overview
10
10
years of professional experience
Work History
Builder / Machine Operator
Glasfloss
Lancaster OH
10.2020 - Current
- Collaborated with team members to streamline assembly processes and improve efficiency.
- Take inventory of materials
- Build filters acording to work orders
- Communicate with team members to complete tasks efficiently
- Complete orders in a timely manner
Lead Driver
Papa John's Pizza
Zanesville, OH
05.2022 - 08.2024
- Delivered pizzas efficiently to ensure customer satisfaction and on-time service.
- Managed cash transactions accurately, ensuring proper handling of payments.
- Assisted in training new drivers on delivery procedures and best practices.
- Collaborated with team members to coordinate high-volume order deliveries during peak hours.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
- Developed and maintained professional relations between customer, store personnel, and company.
- Trained new staff on pizza-making processes and kitchen safety protocols.
- Optimized pizza preparation process to reduce wait times during peak hours.
Crew Meber / Machine Operator
MPW Industrial Services
Hebron OH
08.2019 - 04.2020
- Trained new operators on machine functions, safety protocols, and operational procedures.
- Fill out jsa for on the job safty hazards
- Run pipe and set up equipment for the job
- Use and maintain hevey machinery
Gluer
Glasfloss
Landcaster OH
11.2017 - 08.2019
- Glue die cuts
- Maintain clean area
- Fold and gather die cuts while keeping perducton flowing
Crew Member
Taco Bell
Somerset OH
01.2016 - 08.2017
- Delivered excellent customer service in fast-paced environment.
- Operated cash register and processed transactions efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in food preparation, adhering to safety and quality standards.
Education
Hvac
Sheridan High School
Thornville, OH04.2017
Skills
- Strategic planning
- Process improvement
- Task delegation
- Teamwork and collaboration
- Excellent communication
- Active listening
- Self motivation
- Team collaboration
Timeline
Lead Driver
Papa John's Pizza
05.2022 - 08.2024
Builder / Machine Operator
Glasfloss
10.2020 - Current
Crew Meber / Machine Operator
MPW Industrial Services
08.2019 - 04.2020
Gluer
Glasfloss
11.2017 - 08.2019
Crew Member
Taco Bell
01.2016 - 08.2017
Hvac
Sheridan High School