David Kelly
Store Manager
Colorado Springs,CO
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
23
23
years of professional experience
Work History
Assistant Scout Master
Scouting BSA
Colorado Springs, CO
Aug.2006 - Current
- Participated in group activities, emphasizing making camp fun for campers, teaching skills, providing encouragement and facilitating opportunities of interaction between campers.
- Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.
- Secured parent participation in troop leadership roles by delivering new leader orientation and training in line with expectations of council's volunteer experience and policies.
- Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Ordered and maintained all recreational equipment.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Store Manager
Walgreens
Colorado Springs, CO
10.1998 - Current
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Dedicated time to training and onboarding of team members.
- Served as mentor for peer store managers and aided in training and development.
Education
Associate of Science - Outdoor Leadership And Recreation Technology
Pikes Peak Community College
Colorado Springs, CO05.2024
Skills
- Sales Tracking
- Recruitment and Hiring
- Records Organization and Management
- Department Oversight
- Training Management
- Goal Setting
- Budget Control
- Team Leadership
- Inventory Tracking and Management
- Payroll Administration and Timekeeping
Affiliations
Scouting BSA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Scout Master
Scouting BSA
Aug.2006 - Current
Store Manager
Walgreens
10.1998 - Current
Associate of Science - Outdoor Leadership And Recreation Technology
Pikes Peak Community College
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