Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

David Kennedy

Valet Living Staff Worker
Quarryville,PA

Summary

Dependable individual with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining a positive, customer-focused environment. Friendly and reliable individual offering unmatched customer service and workplace with focus. Loyalty and adaptability to quickly changing situations who can rally a team with positive and well placed direction as needed.

Work History

Keystone Fireworks-Stock Associate

Amanda Keystone
Lancaster, PA
07.2022 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Managed inventory storage in clean and organized fashion.
  • Greeted customers and directed to requested products.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.

Labor Worker

Valet Living-
Lancaster, PA
12.2021 - Current
  • Adhered to company policies, safety procedures and performance standards.
  • Offered exceptional customer service to all guests.
  • Contributed to team by listening to both senior team members as well as other team members involved with each new job
  • Followed OSHA standard and guidelines, consistently wearing required safety gear and following all safety protocols
  • Ensured safe working conditions for all members of team
  • Competently read, understood, and followed written directions and carried out work duties successfully
  • Gathered and disposed of worksite debris to remove safety hazards.

Newspaper Delivery

LNP Media Group
Lancaster, PA
03.1995 - 09.2021
  • Organized and mapped efficient delivery routes to boost daily delivery numbers.
  • Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries.
  • Reviewed routes and expected delivery time to determine proper order of deliveries and anticipated potential delays.
  • Assembled and bagged 250 newspapers prior to delivery.
  • Made efficient and safe deliveries with minimal supervision.
  • Planned daily rounds and determined most efficient way to distribute newspapers.
  • Provided dependable delivery to designated delivery locations and accommodated special delivery requests.
  • Maintained detailed delivery and pickup records for accurate accounting of newspapers delivered, collected and returned.
  • Provided excellent customer service to subscribers and businesses.
  • Lifted heavy loads and packed delivery vehicle making newspapers easily accessible at each stop.
  • Followed state and city driving regulations to maximize safety during delivery routes.
  • Made unscheduled route changes to avoid delays using extensive knowledge of delivery area.
  • Contacted prospective subscribers along route to solicit subscriptions.
  • Performed regular maintenance of personal vehicle to avoid delivery interruptions and delays
  • Collected and recorded payments from delivery customers and sent checks to accounts receivable for processing.
  • Completed punctual early morning loading and unloading of newspapers at distribution center
  • Organized and mapped efficient delivery routes to boost daily delivery numbers
  • Assembled and bagged newspapers prior to delivery
  • Contacted prospective subscribers along route to solicit subscriptions
  • Made efficient and safe deliveries with minimal supervision
  • Provided dependable delivery to designated delivery locations and accommodated special delivery requests
  • Delivered newspapers and flyers to about 100 homes daily
  • Provided excellent customer service to subscribers and businesses
  • Followed state and city driving regulations to maximize safety during delivery routes
  • Picked up newspapers from main facility and loaded into vehicle in preparation for deliveries

Assistant Manager

AMF Bowling Centers Inc
Lancaster, PA
01.1990 - 05.1995
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Increased employee performance and job satisfaction to strengthen retention and engagement
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Made hiring recommendations to increase company's productivity and profitability with quality workers
  • Recognized staff for contributions to company success to foster engagement and increase productivity
  • Created employee schedules to align coverage with forecasted demands

Assistant Kitchen Manager

DBS Winghouse Sports Bar
Solon , OH
06.1985 - 06.1990
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Purchased food and cultivated strong vendor relationships.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Identified team weak points and implemented corrective actions to resolve concerns
  • Checked and tested foods to verify quality and temperature

Assistant Kitchen Manager

Zeppes Pizza
Solon, OH
01.1985 - 02.1990
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
  • Checked and tested foods to verify quality and temperature.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed kitchen staff through training, disciplinary action and performance reviews.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Purchased food and cultivated strong vendor relationships.
  • Maximized quality assurance by completing frequent line checks.

Education

No Degree - Mechanics And Repairers

AMF Mechanic School
Lancaster Pennsylvania
07.1995

Skills

  • Customer Relationships
  • Performance Improvement
  • Safety Methods
  • Excellent Customer Service Skills
  • Problem Resolution Skills
  • Inventory Management
  • Operational Improvement Skills
  • Mentoring and Training Skills
  • Dependable and Loyal
  • Adaptable
  • Get Along With Others
  • Product Restocking
  • Staff Assignments
  • Customer Inquiries
  • Motivated Team Player
  • Special Assignments
  • Visual Inspections
  • Trash Waste and Removal

Accomplishments

Due to life situations I got my GED and entered the workforce and took pride in my work ethic and my ability to learn quickly the skills necessary for that position. Even when I had to overcome great obstacles to succeed, I excelled because I had the drive and determination to know that I would accomplish whatever I set my mind too.



Timeline

Keystone Fireworks-Stock Associate

Amanda Keystone
07.2022 - Current

Labor Worker

Valet Living-
12.2021 - Current

Newspaper Delivery

LNP Media Group
03.1995 - 09.2021

Assistant Manager

AMF Bowling Centers Inc
01.1990 - 05.1995

Assistant Kitchen Manager

DBS Winghouse Sports Bar
06.1985 - 06.1990

Assistant Kitchen Manager

Zeppes Pizza
01.1985 - 02.1990

No Degree - Mechanics And Repairers

AMF Mechanic School

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David KennedyValet Living Staff Worker