DAVID KETTLEWELL
Georgetown ,Tx
Summary
Highly driven service technician with an exceptional attention to detail and ability to learn new concepts in a timely manner. Frequently commended for going above and beyond to insure maximum customer satisfaction and technician-to-customer transparency. Hardworking and looking to pursue a position that will allow me to grow and learn in a field that I am deeply passionate about.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Marcos Pizza
08.2021 - 10.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
General Service Technician
Lambs Tire And Automotive
10.2020 - 06.2021
- Participated in ongoing training opportunities to stay current with industry trends, technology advancements, and best practices for automotive repair.
- Maintained a clean and organized workspace to maximize efficiency and ensure the safety of all technicians.
- Increased team effectiveness by working closely with other techs to maximize efficiency.
- Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
Prep Dishwasher
Cotton Patch Cafe
06.2019 - 01.2020
- Maintained clean working environment for all back of house employees
- Helped assist on the line in times where there was a high volume of orders
- Facilitated quick meal preparation by pre-washing fruits, vegetables, and other ingredients as needed.
- Expedited service times by promptly restocking clean dishes, utensils, and cookware for easy access by chefs and servers.
- Decreased water waste with efficient use of water resources during rinsing and washing processes.
Lifeguard
City Of Georgetown Aquatics
06.2016 - 08.2018
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Stayed busy during slow periods by frequently monitoring and adjusting pH and water levels of the pool
- Updated maintenance files daily and ensured a high accuracy of all information collected.
Education
Certification - Automotive Engineering Technology
Austin Community College
Round Rock12.2020
High School Diploma -
Georgetown High School
Georgetown, TX05.2018
Skills
- Attention to detail
- Exceptional mechanical inclination
- Automotive tools and lift operation
- Multimeter usage
- Soldering and basic electrical repair
- GPS and Route Planning
- Hand tools proficiency
Timeline
Delivery Driver
Marcos Pizza
08.2021 - 10.2023
General Service Technician
Lambs Tire And Automotive
10.2020 - 06.2021
Prep Dishwasher
Cotton Patch Cafe
06.2019 - 01.2020
Lifeguard
City Of Georgetown Aquatics
06.2016 - 08.2018
Certification - Automotive Engineering Technology
Austin Community College
High School Diploma -
Georgetown High School