David Kidik
Myrtle Beach,SC
Summary
Dynamic FOH Manager with proven expertise in elevating guest experiences and boosting revenue at LuLu's Fun Food Music. Excelled in complaint resolution and team building, enhancing customer satisfaction and fostering a positive work environment. Skilled in cash handling and marketing support, successfully introduced innovative drink menus, significantly increasing sales.
Booking live music year round, private events or holidays.
- ServSafe: Food Protection Manager Certification
- ServSafe: Allergens
- ServSafe: Alcohol Primary Certificate
Overview
7
7
years of professional experience
Work History
FOH Manager/Bar Manager/Music Coordinator
LuLu's Fun Food Music
03.2024 - Current
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
- Enhanced communication between FOH staff members by holding daily pre-shift meetings updating on changes in menus or promotions.
- Maintained a safe, secure, and sanitary work environment for all employees and guests by adhering to established guidelines and protocols.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Oversaw staff schedules to ensure optimal coverage during peak hours without exceeding labor budget constraints.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Performed cash handling activities and secured nightly bank deposits.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Selected and arranged music for holiday performances,special events and daily music through out the week.
- Promoted upselling strategies among servers, leading to higher average check values per transaction.
FOH Manager/Restaurant Bar Manager
The Wicked Tuna
03.2018 - 03.2024
- Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
- Enhanced communication between FOH staff members by holding daily pre-shift meetings updating on changes in menus or promotions.
- Promoted upselling strategies among servers, leading to higher average check values per transaction.
- Maintained a safe, secure, and sanitary work environment for all employees and guests by adhering to established guidelines and protocols.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Oversaw staff schedules to ensure optimal coverage during peak hours without exceeding labor budget constraints.
- Managed inventory levels to ensure adequate stock availability while minimizing waste and spoilage costs.
- Performed cash handling activities and secured nightly bank deposits.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
- Processed in-house batching of syrups, tonics, tinctures, bitters and infusions.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Implemented drink prep procedures, significantly reducing wasted stock.
Education
Associate of Science -
Horry-Georgetown Technical College
Conway, SCSkills
- Scheduling staff
- Complaint handling
- Marketing support
- Guest relations
- Reservation handling
- Table management
- Team building
- Health and safety regulations
- Training and coaching
- Training and mentoring
- Relationship building
- Safe food handling
- Cash handling
Languages
Spanish
Professional Working
Timeline
FOH Manager/Bar Manager/Music Coordinator
LuLu's Fun Food Music
03.2024 - Current
FOH Manager/Restaurant Bar Manager
The Wicked Tuna
03.2018 - 03.2024
Associate of Science -
Horry-Georgetown Technical College
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