Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

David Kim

Garland

Summary

Results-driven management professional prepared to lead and innovate within this role. Demonstrates strong focus on team collaboration, strategic planning, and operational excellence. Known for adaptability in dynamic environments and steadfast commitment to achieving targets. Skilled in leadership, project management, financial oversight, and stakeholder engagement. Leading through the 5 C's and delivering robust results consistently. Master in store operations, visual merchandising, talent development, and cross-functional collaboration with corporate partners. Committed to delivering exceptional customer experiences that align with brand values and aesthetic.

Overview

28
28
years of professional experience

Work History

GM

CVS HEALTH CORPORATION
11.2022 - Current
  • Managed a multi-million dollar location, overseeing daily operations and ensuring financial targets were met and acted as the store CEO overseeing $15M in annual revenue, consistently outperforming KPIs in conversion, UPT, and client retention.
  • Came in 2023 where the store was ranked 8th in district, and finished the fiscal year #1 overall in district. Succession Planning & Internal Mobility.
  • Controlled P&L and expenses by adhering to statewide regulations and prioritizing safety, resulting in improved financial performance. Asset Protection & Inventory Controls.
  • Led district as OSHA compliance captain, supporting high-volume recruitment and onboarding, ensuring safety standards were met
  • Ensured zero injuries in the store by prioritizing excellent customer service and assigning tasks effectively to the right associates
  • Trained district staff on productivity methodologies like FIFO, managed 12+ vendors independently, and prepared future store leaders, resulting in improved store efficiency and leadership readiness
  • Proven track record in team development, clienteling, merchandising excellence, and P&L ownership. Delivered an elevated VIP experience by training the team to apply the 5 C’s service model, resulting in a 43% increase in repeat client visits and 5 star reviews to the public as well as internally via OSAT metrics.
  • Collaborated with local law enforcement weekly, strengthening city relationships and ensuring a safe and responsive store environment
  • Provided strategic advice and guidance to front-line managers on labor relations issues, enhancing team performance and compliance with labor laws. Championed a diverse and inclusive store culture, developing 6 team members into future store leaders via personalized succession plans.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees. Inspirational Leadership & Store Culture for employee retention and turnover under 7% for the entire fiscal period.
  • Reduced shrink by 13.8% year-over-year through new asset protection standards and daily operational accountability.

Assistant Store Manager (ASM)

Walmart Inc
01.2019 - 01.2022
  • 5 C’s of Service Excellence—Create, Connect, Convert, Close, and Continue.
  • Managed a team of over 150 employees at a high-volume location, ensuring efficient operations and staff productivity
  • Oversaw financial operations contributing to $60 million in annual revenue, ensuring budget adherence and cost efficiency
  • Led the apparel department and visual merchandising as SWAS owner, increasing sales by 148% in the first year through strategic product placement and promotions
  • Conducted needs assessments and collaborated with internal clients to develop solutions, resulting in improved workplace dynamics overall.
  • Completed OSHA training and maintained strong relationships with law enforcement and fire departments, ensuring compliance and safety standards
  • Resolved conflicts by effectively handling difficult customer interactions, maintaining mutual understanding between clientele and business, resulting in improved customer satisfaction
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Senior Manager, Strategy

Poly Academy
09.2008 - 12.2018
  • Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
  • Enhanced communication and collaboration among team members by fostering a culture of openness, trust, and innovation.
  • Increased overall strategic effectiveness by leading cross-functional teams in the development and execution of corporate strategies.
  • Collaborated with various departments to identify synergies that resulted in cost savings or improved operational efficiency.
  • Partner with R&D department in order to ensure the longevity and publications of all IP content and digital content.
  • Increased all omni channel revenue over 11.7% during time spent overseas.

Visual Merchandising Manager

Armani Exchange
09.2006 - 06.2008
  • Promoted to Visual Merchandiser Supervisor, enhancing store displays and team coordination to improve customer engagement
  • Increased overall store profits by a solid 22% by focusing on highest margin pieces and increasing productivity.
  • Increased sales and cross counsel all new trainees focusing on superior customer service.
  • Achieved the lowest shrink loss percentage for both inventories by implementing effective inventory management strategies and loss prevention techniques
  • Supported all store operations including visual execution, talent hiring, and performance coaching.
  • Conducted floor walks with corporate partners, ensuring brand presentation aligned with lifestyle image.
  • Led peak-season recruiting initiatives that brought in top-tier seasonal talent, many of whom transitioned into full-time roles.
  • Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance. Fostered a brand awareness through local fashion shows and opportunities to further the name brand and image.

Store Associate/Cashier

Banana Republic
03.1997 - 06.1999
  • Gained foundational knowledge in the retail and fashion industry, enhancing understanding of store operations and customer engagement
  • Operated POS systems efficiently and served as a customer service liaison, resolving issues and ensuring a smooth checkout experience
  • Managed stock replenishment and organized returned items, maintaining store order and improving inventory accuracy
  • Assisted with nearby stores as needed to maintain operations during callouts.
  • Collaborated effectively with team members to deliver excellent customer service, enhancing customer satisfaction and loyalty

Education

University of California, San Diego - Theater, Communications

University of California, San Diego
La Jolla, CA
06.2008

Skills

  • Conflict resolution & Problem solving
  • Analysis skills
  • Labor Relations & Compliance
  • Organizational development
  • Staff training and development
  • Client relations
  • Business development
  • Labor cost controls
  • Strategic planning
  • Visual Merchandising & Brand Standards
  • P&L management
  • Proficient in Microsoft Office and Mac OS

Accomplishments

2023 district leader award for Creating Simplicity and streamlining.

2023 district most improved store ranking #1 and #3 regional.

2024 Paragon Award runner up.

Timeline

GM

CVS HEALTH CORPORATION
11.2022 - Current

Assistant Store Manager (ASM)

Walmart Inc
01.2019 - 01.2022

Senior Manager, Strategy

Poly Academy
09.2008 - 12.2018

Visual Merchandising Manager

Armani Exchange
09.2006 - 06.2008

Store Associate/Cashier

Banana Republic
03.1997 - 06.1999

University of California, San Diego - Theater, Communications

University of California, San Diego

Similar Profiles

CREATE PROFILE
David Kim