Versatile lineman with leadership experience and a strong record in overhead and underground electrical work. Skilled in bucket truck operation, cable splicing, and emergency repairs. Focused on safe operations, quality workmanship, and minimizing service interruptions.
Overview
6
6
years of professional experience
Work History
Lineman
Sumter Utilities
Henderson, North Carolina
05.2025 - Current
Installed and maintained overhead and underground power lines, contributing to continuous power supply for customers.
Operated bucket trucks to install or maintain high voltage power lines.
Climbed poles and operated bucket trucks to repair energized utility lines.
Assisted with outage restoration and emergency line repairs to minimize service interruptions.
Installed overhead power lines and service equipment for Sumter Utilities field crews.
Connected new customers by running service drops from existing main line wires to customer premises.
Installed transformers, meters, regulators, and other electrical components to enhance system reliability.
Adhered to local, state, and federal regulations governing electrical transmission and distribution.
Senior Team Leader
Chick-fil-A
Henderson, North Carolina
03.2023 - 04.2025
Managed day-to-day operations of the department while ensuring high standards of quality control.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Provided guidance to team members in resolving complex issues or complaints.
Coached, mentored and trained junior team members on their roles and responsibilities.
Oversaw training and development programs to enhance team skills and knowledge.
Offered training and support to keep team members motivated and working toward objectives.
Implemented systems for tracking employee attendance, leave requests, overtime.
Participated in recruitment processes such as interviewing potential candidates.
Analyzed operational data to identify areas requiring improvement or optimization.
Led Chick-fil-A team members through front counter and drive-thru shifts.
Department Manager
Ingles Markets Inc
Hendersonville, North Carolina
01.2021 - 08.2023
Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
Coached and trained new staff on department policies and procedures, fostering a knowledgeable team.
Monitored department performance, aligning activities with sales and profit objectives while reducing waste and identifying revenue opportunities.
Executed targeted merchandising and promotional plans to meet department sales goals.
Supervised and developed team members, improving overall capability and supporting their professional growth.
Coordinated backroom organization and product rotation for stock control
Implemented quality control measures to uphold company standards.