David King-Wright
Pittsburgh,PA
Summary
Business professional with over 10 years of experience in Project Management and IT. Proven track record as a Product Owner and Lead Business Analyst, managing cross-functional teams and leading product development from concept to market launch. Expertise in Agile methodologies, strategic planning, backlog grooming, and stakeholder management. Successful in driving product vision and aligning it with business goals, resulting in significant market growth and successful product launches.
Overview
7
7
years of professional experience
Work History
Lead Product Owner, Information Technology
HomeSafe Alliance
03.2024 - Current
- Collaborated with cross-functional teams to prioritize product backlog items.
- Defined product vision and strategy aligned with company goals.
- Facilitated sprint planning and review meetings to ensure team alignment.
- Conducted user research to identify customer needs and refine product features.
- Led training sessions for team members on new product functionalities and updates.
- Developed user stories, acceptance criteria, and mockups for new features.
- Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
- Provided guidance on best practices in Agile software development processes.
- Performed QA testing of new features prior to their release into production environment.
Lead Business Systems Analyst, Project Management Office(IT)
Duquesne Light(CEI INC)
02.2023 - 12.2023
- Analyzed business requirements and workflows for system enhancements.
- Designed system specifications to improve operational efficiency.
- Led cross-functional teams in assessing project feasibility and scope.
- Facilitated training sessions for end-users on new systems and processes.
- Developed process maps to identify areas for improvement in operations.
- Managed system integration testing to ensure functionality aligns with requirements.
- Developed process maps, use cases, and other artifacts to define system requirements.
- Managed cross-functional teams consisting of internal staff and 3rd party contractors during large scale projects.
- Conducted requirements gathering sessions with stakeholders to identify and document business needs.
Lead Business Analyst Consultant
BNY Mellon (TTI of USA)
04.2022 - 02.2023
- Led requirement gathering sessions with stakeholders to define project scope.
- Conducted user acceptance testing to validate system functionality against requirements.
- Presented findings and recommendations to senior management for strategic initiatives.
- Developed and implemented project plans to ensure successful completion of projects on time and within budget.
- Performed data analysis using SQL queries to identify trends and issues in the data sets.
- Developed training materials and conducted trainings sessions for internal staff members and external customers.
- Created test cases for functional testing, regression testing and system integration testing.
- Gathered requirements from stakeholders, documented them in user stories and created process flows as needed.
Senior Business Systems Analyst
Highmark Inc. (CAI)
07.2021 - 04.2022
- Translated high-level business needs into comprehensive requirements for new capabilities.
- Analyzed data to identify business issues, trends, and opportunities for process enhancements.
- Created and executed test cases, conducted root cause analyses, and verified delivery to meet customer needs.
- Identified, documented, and resolved risks, defects, and issues throughout project lifecycle.
- Assessed market trends to derive competitive insights and contribute to business value statements.
- Served as subject matter expert on development of moderately complex enhancements and applications.
- Evaluated potential integration issues with advanced understanding of end-to-end processes.
Business Analyst Consultant
BNY Mellon (TTI of USA)
10.2019 - 06.2021
- Analyzed business requirements and translated them into functional specifications.
- Collaborated with stakeholders to gather and document project needs.
- Developed process maps to visualize workflows and identify improvement areas.
- Supported user acceptance testing by developing test cases and scenarios.
- Created detailed reports to support decision-making processes and strategy development.
- Facilitated brainstorming sessions among stakeholders to identify innovative solutions that meet customer needs.
Business Analyst 3
PNC Bank (DISYS)
08.2019 - 10.2019
- Collaborated with internal customers to document PII presence and centralize data.
- Developed repeatable retrieval processes for efficient access to PII information.
- Created requirements documents and execution plan templates for various projects.
- Assisted in governance activities for end-user computing solutions and records retention.
- Registered end-user computing solutions to ensure compliance with policies.
- Led kickoff meetings and weekly status meetings to monitor project progress.
- Created Data Dictionaries for Access and Excel applications to support compliance efforts.
- Reviewed and validated control evidence to maintain oversight and accountability.
Business Analyst, Product Operations
UPMC Health Plan
05.2018 - 08.2019
- Cultivated working relationships with IT, Development, Claims, Marketing, Provider Network, Finance, Human Resources, and Vendor Management teams.
- Handled escalated issues from Department of Human Services via team mailbox.
- Executed complex financial, business, and operational analysis.
- Led large projects and operations reports for Department of Human Services on a weekly and monthly basis.
- Investigated and developed solutions for cost increases and quality issues.
- Coordinated orientation and training sessions for new staff members.
- Conducted cost/benefit analysis to inform decision-making.
- Managed routine and special projects, coordinating efforts across multiple departments.
Education
Bachelor of Arts - Business Administration
California University of PA
California, PA01.2013
Skills
- Product backlog management
- User story development
- Agile methodology
- Acceptance criteria definition
- Stakeholder communication
- Business requirements analysis
- Cross-functional collaboration
- Training and development
- User experience improvement
- Data analysis
- System integration testing
- Feature prioritization
- Software development fundamentals
- Risk management
- Problem identification
- Scrum methodology
- Requirements elicitation
- Design thinking
- Product planning
- Roadmap development
- Use case study generation
- Vendor relations
Timeline
Lead Product Owner, Information Technology
HomeSafe Alliance
03.2024 - Current
Lead Business Systems Analyst, Project Management Office(IT)
Duquesne Light(CEI INC)
02.2023 - 12.2023
Lead Business Analyst Consultant
BNY Mellon (TTI of USA)
04.2022 - 02.2023
Senior Business Systems Analyst
Highmark Inc. (CAI)
07.2021 - 04.2022
Business Analyst Consultant
BNY Mellon (TTI of USA)
10.2019 - 06.2021
Business Analyst 3
PNC Bank (DISYS)
08.2019 - 10.2019
Business Analyst, Product Operations
UPMC Health Plan
05.2018 - 08.2019
Bachelor of Arts - Business Administration
California University of PA