Keyona Wallace
Rocky Mount,NC
Summary
Proven PM Technician with a track record of fostering collaborative environments at C&W Services, enhancing operational efficiency by implementing long-term solutions to recurring issues. Skilled in hand and power tools, and adept at problem-solving, significantly reduced equipment downtime. Demonstrates strong mechanical repair abilities and excels in meeting facilitation, ensuring customer satisfaction and safety compliance.
Overview
11
11
years of professional experience
Work History
PM TECHNICIAN
C&W Services
Whitakers, NC
11.2021 - Current
- Developed strong relationships with colleagues across departments, fostering a collaborative work environment focused on achieving shared goals and objectives.
- Performed root cause analyses on recurring issues identified during PM tasks, allowing for the implementation of long-term solutions that mitigated future occurrences.
- Works with Hand tools and power tools daily such as drills and torque guns
- Reduced downtime by efficiently troubleshooting and repairing malfunctioning equipment, ensuring minimal disruption to operations.
Service Technician
Bass Appliance Sales&Services
Wilson, NC
12.2013 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
High School Diploma -
Rocky Mount Senior High School
Rocky Mount, NCSkills
- Meeting facilitation
- Problem solving ability
- Hand and power tools
- Tool management
- Lockout and tagout procedures
- Parts Replacement
- Mechanical Repair
Timeline
PM TECHNICIAN
C&W Services
11.2021 - Current
Service Technician
Bass Appliance Sales&Services
12.2013 - Current
High School Diploma -
Rocky Mount Senior High School