Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

David Kittrell

BROOKLYN,NY

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Sales Associate

Burlington
Brooklyn, NY
10.2018 - 12.2021
  • Recommended, selected and located merchandise based on customer desires.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Assessed customer needs to provide assistance and information on product features.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Front Desk Monitor

Volunteers of America
Brooklyn, NY
04.2023 - 09.2023
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Maintained confidentiality of sensitive information at all times.

Sales Specialist

Goodwill
Brooklyn, NY
12.2021 - 02.2023
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Built and maintained productive relationships with employees.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Answered customer questions and provided store information.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Checkout Advocate

Target
Brooklyn, NY
09.2023 - Current
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered customer questions regarding store policies and services.
  • Welcomed customers, offering assistance to help find store items.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Stocked shelves with merchandise when needed according to inventory levels.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Kept track of daily transactions using point-of-sale systems.
  • Provided a clean workspace area with necessary supplies throughout shift.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Demonstrated a friendly attitude towards co-workers and customers alike.

Education

High School Diploma -

Nelson Mandela School For Social Justice
Brooklyn, NY
10-2018

Skills

  • Point-of-sale operation
  • Cash handling
  • Customer service
  • Inventory management
  • Transaction processing
  • Data entry
  • Conflict resolution
  • Team collaboration
  • Time management
  • Cash register operation
  • Sales support
  • Communication skills
  • Return processing

Languages

English
Professional

Timeline

Checkout Advocate

Target
09.2023 - Current

Front Desk Monitor

Volunteers of America
04.2023 - 09.2023

Sales Specialist

Goodwill
12.2021 - 02.2023

Sales Associate

Burlington
10.2018 - 12.2021

High School Diploma -

Nelson Mandela School For Social Justice
David Kittrell