Seasoned Senior Engineer in the Network Deployment engineering industry with over 18 years of experience. Expertise in process improvement, project management, and requirements analysis. Honest and dedicated with fluency in English and Thai.
Overview
20
20
years of professional experience
Work History
Sr Engineer, Systems Design
T-Mobile
Overland Park, KS
04.2021 - Current
Lead for Wireline Activities, router Installs, Software Upgrades, Card capacity adds, config changes.
VPN, OSPF, BGP config work
Managed the project for Cisco 440-880 installs and Tomahawk Card adds
Write mops for our daily work with pre and post checks
Technical Support Engineer III
Sprint
Overland Park, KS
09.2020 - 04.2021
New Router turn-ups installation Cisco, Juniper….
Lead on OEM Sat Sites/Sprintlink
Golden Configs
Managing of projects from lab to production. I work directly with network development to deploy software and hardware to the production network.
RNET Test Engineer II
Sprint PCS
Overland Park, KS
10.2013 - 09.2020
Firewall support for configuration changes and troubleshooting VLAN setup.
New Router turn-ups Cisco, Juniper….
Managing of projects from lab to production.
I work directly with network development to deploy software and hardware to the production network.
Converting routers from IOS to IOS-XR this is a 3 year project that I am the lead on.
Ericsson SE1200 SME for all projects.
Technical Support Engineer II
Ericsson
Overland Park, KS
09.2009 - 10.2013
NortelNortel
CDMA Ericsson subject matter expert.
Provide Tier 3 support to the Sprint/Nextel Network Operations.
Provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Work directly with the Lab on element upgrades and network integration projects.
SME Support for Cisco 1000 series routers.
LTE, EEGS, EPC, EPS, NetScout.
Support for Tellabs 8660/8605 routers.
Support BSC, EBSC, CPDS, SE 1200/IPA, DOEMS, RNC, RBS, MME, CPG, MGW, OSPF, BGP.
Technical Support Engineer II
Sprint PCS
Overland Park, KS
10.2007 - 09.2009
Subject matter expert on the Nortel wireless platform.
Tier 3 support on the wireless network elements MTX, BSC, CBRS, EVDO.
Investigate, isolate and drive network problems reported by the customer.
Participate in and or lead problem solving teams for product specific problems and development opportunities.
NOCC Analyst II
Sprint PCS
Overland Park, KS
03.2005 - 10.2007
Test and analyze network elements and network facilities (e.g., BSM, DMS100, CBRS 15K Passport, and EVDO.
Serve as a SME (subject matter expert) for Nortel providing Tier 1 and 2 support.
Working knowledge in the following platforms- Lucent, Motorola, and IDEN.
Manage high level outage bridges and resolve outages to reduce network MTTR.
Edit and write scripts on the Nortel BSM.
Contractor NOCC Analyst I
Troubleshoot RNC'S, TekSystems
Kansas City, MO
01.2004 - 03.2005
Provide Tier 1 resolution to network outages.
Provide Escalations on outstanding outages.
Train and develop Employee skills within the NOCC.
Route tickets to the Field OPPS/ASA for resolution.
F-16 Avionics Specialist
United States Air Force
, TX
02.1999 - 01.2000
Received my electronics principals certificate.
Performed maintenance on the electronic components of the F-16 fighter jets.
Performed pre flight Ops checks to ensure the plane was ready for flight .
Debriefed pilots after flight to go over any issues they had in the air
Education
Certificate - Cisco Viptela SDWAN ICSDWAN-CT
Cisco
Overland Park, KS
06.2021
Implementing And Administering Cisco Solutions (CCNA) - Technology Education
Cisco
Overland Park, KS
05.2021
5G RAN NR Air Interface - Technology Education
Ericsson
Overland Park, KS
06.2019
BGP- Configuring BGP On Cisco Routers V4.0 - Technology Education
San Diego Global Knowledge University
San Diego, CA
12.2016
Certificate - Ericsson Certified in IP Technology
Ericsson
Overland Park, KS
05.2013
EPC System Survey - Technology Education
Ericsson
Overland Park, KS
09.2011
EPC Signaling - Technology Education
Ericsson
Overland Park, KS
09.2011
Certificate - Red Hat System Administration I
Red Hat, Inc.
Overland Park, KS
03.2011
B.S - Network and Communications Management
DeVry University
2006
Electronics Principals Training Certificate F16 Avionics -
United States Air Force
2000
Skills
4G 5G deployment and configuration
Cisco router Deployment and software upgrades
Configuration writing for Cisco routers
Firewall
SDN Juniper and Cisco
Juniper router Deployment
Network Disaster recovery experience
Timeline
Sr Engineer, Systems Design
T-Mobile
04.2021 - Current
Technical Support Engineer III
Sprint
09.2020 - 04.2021
RNET Test Engineer II
Sprint PCS
10.2013 - 09.2020
Technical Support Engineer II
Ericsson
09.2009 - 10.2013
Technical Support Engineer II
Sprint PCS
10.2007 - 09.2009
NOCC Analyst II
Sprint PCS
03.2005 - 10.2007
Contractor NOCC Analyst I
Troubleshoot RNC'S, TekSystems
01.2004 - 03.2005
F-16 Avionics Specialist
United States Air Force
02.1999 - 01.2000
Certificate - Cisco Viptela SDWAN ICSDWAN-CT
Cisco
Implementing And Administering Cisco Solutions (CCNA) - Technology Education
Cisco
5G RAN NR Air Interface - Technology Education
Ericsson
BGP- Configuring BGP On Cisco Routers V4.0 - Technology Education
San Diego Global Knowledge University
Certificate - Ericsson Certified in IP Technology
Ericsson
EPC System Survey - Technology Education
Ericsson
EPC Signaling - Technology Education
Ericsson
Certificate - Red Hat System Administration I
Red Hat, Inc.
B.S - Network and Communications Management
DeVry University
Electronics Principals Training Certificate F16 Avionics -