David Koetje
Coopersville,MI
Summary
Dynamic logistics professional with extensive experience at Wolverine Mat LLC, skilled in transportation management and customer service. Proven track record in optimizing shipping processes and reducing costs through strategic vendor negotiations. Adept at team building and continuous improvement, enhancing operational efficiencies while ensuring compliance with industry standards.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Logistics Specialist
Wolverine Mat LLC
Kent City, MI
05.2024 - Current
- Managed daily activities of staff responsible for order fulfillment and distribution services.
- Utilized software programs to track shipments from origin to destination.
- Negotiated rates with carriers to optimize efficiency in shipping processes.
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Monitored freight costs to ensure compliance with company budget guidelines.
- Communicated regularly with customers regarding their orders status.
- Analyzed customer orders to determine optimal shipping routes and methods.
- Identified areas for improvement within the logistics department and recommended solutions.
- Provided support in developing new processes for improving operational efficiencies.
- Maintained accurate records of all deliveries using automated systems or manual documents.
- Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
- Automated office operations, managed client correspondence and supplied record tracking and data communication services.
- Dispatched local and long-distance carriers daily.
- Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.
- Negotiated contracts with shipping and freight companies to secure lower transportation costs.
- Assisted in the development of logistics strategies to support business growth and expansion.
Facilities Maintenance Technician
JR Automation Technologies
Holland, MI
02.2023 - 05.2024
- Coordinated with outside contractors for major repairs or renovations to the facility.
- Responded quickly to emergency situations such as flooding or power outages.
- Assisted in installation of new equipment according to manufacturer's instructions.
- Maintained records of all repairs and preventive maintenance activities in a computerized database system.
- Developed relationships with vendors who provide services to the organization.
- Inspected buildings and grounds to identify potential safety hazards or structural problems.
- Performed regular maintenance, inspection and repair of facility equipment, such as air conditioning systems, boilers, plumbing fixtures and electrical wiring.
- Conducted routine checks on building systems including HVAC, lighting, security alarms, fire protection systems and elevators.
- Scheduled preventative maintenance visits on a regular basis.
- Cleaned and maintained tools used for facility maintenance tasks.
- Prepared reports on work completed and any problems encountered during maintenance activities.
- Performed minor carpentry duties such as installing shelves or repairing doors.
- Performed building and equipment maintenance and repairs by doing heating, ventilation, air conditioning, carpentry, plumbing, electrical, vehicular and machinery work.
- Maintained or repaired specialized equipment or machinery.
- Planned and laid out repair work using diagrams, drawings or schematic diagrams.
Logistics Coordinator
JR Automation
Holland, Michigan
10.2018 - 02.2023
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Analyzed client orders and available driving personnel to plan and execute within client needs and expectations.
- Audited and approved weekly invoices for customer accounts to facilitate accurate billing.
- Logged, processed and followed up on merchandise authorization shipments in databases.
- Verified compliance with federal, state and local regulations regarding dispatch operations and safe driving.
- Dispatched information to service providers to schedule freight movement.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
- Checked items into computer system, printed labels and directed to storage locations.
- Printed, picked and packed items for shipment according to tight schedules.
- Obtained and coordinated materials required to meet contract objectives.
- Designed and implemented techniques to reduce time and costs required to obtain and move goods.
- Developed proposals with detailed cost estimates outlining logistics plans.
Driver/Route Manager
FedEx
Grand Rapids, MI
08.2005 - 12.2022
- Organized and scheduled drivers, trucks and helpers to successfully meet daily route requirements.
- Led and managed projects to support logistics efforts and plans.
- Created and enforced policies and procedures for entire logistics team.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Handled departmental scheduling to maintain proper staffing for shifts.
- Supervised staff of 6 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
Franchisee Store Manager
Snap-on
Grand Rapids, MI
11.2016 - 11.2017
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Oversaw inventory management through cycle counts, audits, and shrinkage control.
- Resolved customer problems by investigating issues, answering questions, and building rapport.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Corrected operational issues with process improvements.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Built customer relationships and provided superior customer service to boost sales.
- Maintained stockroom condition to preserve product quality.
- Coordinated social media and brand marketing to boost store's image and increase sales.
Warehouse Manager/Sales Associate
Firehouse Guitars
Jenison, MI
04.2003 - 08.2005
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors and transport companies.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Trained staff on material handling processes to reduce shipping times.
- Generated warehouse shipping documents, packing lists and invoices.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Loaded trucks for outbound orders and unloaded trucks for inbound orders.
- Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
- Operated forklifts to fill or empty overhead spaces.
- Collected stock location orders and printed requests to maintain inventory control.
- Directed team of 2 associates selecting, palletizing and loading orders.
- Oversaw 10,000 square foot warehouse, shipping 600 shipments per year.
Education
High School Diploma -
Lake Michigan Academy
Grand Rapids, MI01.2000
Diesel Mechanics -
Kent Career Technology
Grand Rapids, MI06.1998
Skills
- Customer Service
- Inventory Control
- Emergency Readiness
- Team Building
- Warehousing Processes
- OSHA Compliance
- Verbal and Written Communication
- Computer-Based Inventory System
- Transportation Management
- Driver Scheduling
- Conflict Resolution
- Supply Chain Operations
- Shipping and Receiving
- Product Life Cycle Logistics
- Oral Presentation
- Problem Solving
- Schedule Coordination
- Team Guidance and Management
- Cost Reduction
- Attention to Detail
- Maintenance Planning
- Logistics Process Improvement
- Materials and Supply Allocation
- Administration and Bookkeeping
- Heavy Lifting
- Equipment Maintenance
- Inventory Management
- Collaborative Teamwork
- Logistics Management
- Employee Safety
- Continuous Improvement
- ERP Software
- Facility Maintenance
- Forklift Operations
- Performance Evaluations
- Team Building and Leadership
- Problem-Solving
- Time Management
- Relationship Building
- Shipping and Receiving Oversight
- Social Media Savvy
- Sales Tracking
- Multitasking and Organization
- Microsoft Office Suite
- Inventory Oversight
- Overhead Crane and Rigging Certified
- Ariel Platform Certified
- Powered Industrial Truck Certified
Accomplishments
- Led team to achieve efficiency and cost savings, earning recognition from upper management and financial reward.
- Created highly effective new "controls kitting" that significantly impacted efficiency and improved operations.
- Developed bar code generation with scanners that improved efficiency with inventory management.
- Worked with continuous improvement team that developed and write work processes and work instructions complying with ISO certification.
- Consistently maintained high customer satisfaction ratings.
Certification
- Licensed DOT Driver - 2005
- Crane and Rigging Training - 2018
- Fork Truck and Ariel Platform License - 2018
Timeline
Logistics Specialist
Wolverine Mat LLC
05.2024 - Current
Facilities Maintenance Technician
JR Automation Technologies
02.2023 - 05.2024
Logistics Coordinator
JR Automation
10.2018 - 02.2023
Franchisee Store Manager
Snap-on
11.2016 - 11.2017
Driver/Route Manager
FedEx
08.2005 - 12.2022
Warehouse Manager/Sales Associate
Firehouse Guitars
04.2003 - 08.2005
High School Diploma -
Lake Michigan Academy
Diesel Mechanics -
Kent Career Technology
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