David Kolb
Bixby,USA
Summary
I am a very dedicated individual eager to contribute my skills that I have picked up from jobs in Kitchen/Cashier and Lumber Associate roles. With a passion for delivering exceptional service and a strong work ethic, I am excited about the opportunity to join your team. I'm well experienced in fast-paced environments and am committed to ensuring customer satisfaction while maintaining high standards of quality.
I am also experienced with handling high-volume inbound calls in call center setting. Utilizes effective communication techniques to understand customer needs and offer appropriate solutions. Knowledge of sales strategies and customer relationship management that results in consistent achievement of targets.
I look forward to bringing my positive attitude and teamwork spirit to your esteemed organization.
Overview
6
6
years of professional experience
Work History
Sales Agent
Corporal Technology Advantage LLC
Springfield, MO
03.2026 - Current
- Make outbound or inbound phone calls to customers
- Schedule appointments with existing or potential clients
- Promote vacation club or travel-related offers
- Explain products and services clearly over the phone
- Build customer relationships and provide support
- Enter customer information into computer systems
- Follow scripts or sales outlines during calls
- Meet sales or appointment goals
- Handle basic customer questions and objections
- Work in a call center or office environment
Lumber Associate
Lowe's
Broken Arrow, OK
05.2025 - 08.2025
- Expertly assisted customers in selecting quality lumber products.
- Maintained an organized and visually appealing lumber display.
- Achieved a 20% increase in sales through personalized service.
- Streamlined inventory management, reducing stock discrepancies.
- Trained new associates on product knowledge and sales techniques.
- Resolved customer inquiries, enhancing overall satisfaction ratings.
- Implemented safety protocols, ensuring a secure shopping environment.
Kitchen/Cashier
Cane's
Bixby, OK
01.2021 - 03.2021
- Managed cash register, ensuring accurate transactions and customer satisfaction.
- Trained new staff, enhancing team performance and service quality.
- Handled high-volume orders, maintaining speed and accuracy under pressure.
- Maintained cleanliness and safety standards, passing all inspections.
- Utilized POS systems effectively, improving transaction speed and accuracy.
Kitchen
Zaxby's
Tulsa, OK
05.2020 - 08.2020
- Expertly managed kitchen operations for optimal efficiency and quality.
- Ensured compliance with health and safety regulations, achieving top scores.
- Enhanced customer experience through exceptional food presentation.
- Achieved a 95% positive feedback rating from customers on food quality.
- Completed all 'closing' duties effectively.
Education
BA - Trombone Music Performance
Missouri State University
Springfield, MO01-2028
High School GED - undefined
Bixby High School
Bixby, Oklahoma01-2023
Skills
- Powerlifting/Bodybuilding
- Instrumental Playing
- Martial Arts
- Health/Nutrition
- Technology/PC knowledge
- Communication/Customer Service
- Sales training
- Customer assistance
- Client relations
- Technical support
- Resilience under pressure
- Persuasion techniques
- Adaptability to change
Timeline
Sales Agent
Corporal Technology Advantage LLC
03.2026 - Current
Lumber Associate
Lowe's
05.2025 - 08.2025
Kitchen/Cashier
Cane's
01.2021 - 03.2021
Kitchen
Zaxby's
05.2020 - 08.2020
High School GED - undefined
Bixby High School
BA - Trombone Music Performance
Missouri State University