David Kreiselmeier
Mankato,MN
Summary
Materials Handler with 7+ years of experience in operating forklifts, SAP inventory management, and efficient order processing. Proficient in maintaining accurate stock levels and facilitating seamless production flow. Demonstrates strong technical support skills and expertise in software troubleshooting, contributing to operational efficiency. Resourceful Materials Handler able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
17
17
years of professional experience
Work History
Materials Handler
Link Snacks Inc
10.2017 - 09.2024
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Performed cycle counts and inventory control to accurately track product levels.
- Packed items into appropriate containers for shipment.
- Received and unpacked shipments and new equipment as directed.
- Attached identifying tags to containers to mark with identifying shipping information.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Operated equipment while observing standard safety procedures.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Maintained clean, orderly work environment free of hazards.
Merchandiser
Dr. Pepper/Snapple Group
09.2016 - 10.2017
- Stocked shelves with beverages like 7-Up, Bai, and Fiji, ensuring optimal product placement
- Organized back stock to maintain inventory accuracy and availability
- Collaborated with store managers to create effective displays and complete additional tasks
- Enhanced store appearance and product accessibility, leading to increased customer satisfaction
- Ensured optimal product presentation by effectively stocking shelves and organizing back stock, boosting sales and customer satisfaction
- Executed efficient stock replenishment processes, maintaining 95% shelf availability and improving customer satisfaction.
- Verified products appeared at correct locations in proper quantities.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks by size, style, and color.
- Developed merchandising strategy to efficiently move overstock.
- Developed themes, props and lighting for merchandise displays.
- Created visual displays to highlight new and featured products.
- Incorporated new design techniques to create innovative and eye-catching displays.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Monitored and replenished display inventory and restructured according to available stock.
- Collaborated with store managers to determine best placement for merchandise displays.
- Monitored store traffic and customer engagement to determine display effectiveness.
Customer Service Representative
US Cellular
09.2014 - 05.2016
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Managed timely and effective replacement of damaged or missing products.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Sought ways to improve processes and services provided.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Trained staff on operating procedures and company services.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained up-to-date knowledge of product and service changes.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Educated customers about billing, payment processing and support policies and procedures.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Responded proactively and positively to rapid change.
Claims Specialist
Alorica Inc
01.2013 - 08.2014
- Followed up with customers on unresolved issues.
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Generated, posted and attached information to claim files.
- Checked documentation for accuracy and validity on updated systems.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Verified client information by analyzing existing evidence on file.
Correctional Officer
Texas Department of Criminal Justice
10.2007 - 03.2011
- Completed intake paperwork and searches.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed behavior of residents individually and in groups.
- Conducted routine and emergency head counts.
- Booked new inmates into facility and processed inmates for release.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Received and accounted for personal possessions and determined inmate work assignments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Established positive working relationships and maintained boundaries with resident offenders.
- Restrained inmates when disturbances required physical intervention.
- Investigated and responded to incidents of inmate misconduct.
- Conducted security checks of inmates and living areas.
- Provided assistance and guidance to inmates regarding daily activities.
- Enforced rules and regulations to maintain order among inmates.
- Prepared reports to document incidents and violations.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Interviewed inmates to obtain information and evidence.
- Supervised inmates during meals, recreation and other activities.
- Assisted in intake and release of inmates.
- Documented inmate behavior and activities in logbooks.
- Responded to emergency situations and de-escalated hostile confrontations.
Education
High School Diploma -
Rider High School
Wichita Falls, TX06.2000
Skills
- Computer Networking (Skillful)
- Mobile Devices (Skillful)
- Operating Systems (Skillful)
- Technical Support (Skillful)
- Shipping & Receiving (Skillful)
- Software Troubleshooting (Skillful)
- Android (Experienced)
- Microsoft Windows (Experienced)
- Forklift (Experienced)
- SAP (Experienced)
- Order Processing (Experienced)
- Inventory Control (Skillful)
- Product Display (Skillful)
- Inventory Accuracy (Skillful)
- Material Handling (Experienced)
- Inventory Management (Skillful)
- Warehouse Organization
- Pallet Jack Operation
- Order Picking
- Shipping and receiving
- Loading and unloading
- Shipping Documentation
- Material Handling
- Stock Rotation
- Incident Reporting
- OSHA Compliance
- Delivery Tracking
- Equipment safety
- Forklift Operation
- Hand Trucks and Dollies
- Material storage
- Paperwork Completion
- Product Transport
- Package handling
- Warehouse Operations
- Good Housekeeping
- Bill of Lading knowledge
- Pulling and Staging
- Equipment Inspections
- Attention to Detail
- Load Verification
- Sales
- Inventory Management
- Barcode scanning
- Truck loading and unloading
- Delivery Scheduling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Software
Windows
Word
Excel
Adobe
SAP
Point of Sales
Timeline
Materials Handler
Link Snacks Inc
10.2017 - 09.2024
Merchandiser
Dr. Pepper/Snapple Group
09.2016 - 10.2017
Customer Service Representative
US Cellular
09.2014 - 05.2016
Claims Specialist
Alorica Inc
01.2013 - 08.2014
Correctional Officer
Texas Department of Criminal Justice
10.2007 - 03.2011
High School Diploma -
Rider High School
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