Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
AdministrativeAssistant

David Kurzrok

Denver,NC

Summary

Versatile Creator with many years of customer service experience in a variety of fields. Proficient with a wide range of software and swiftly adaptable to new technologies. Works purposefully and proactively with minimal input to produce high-quality work. Possesses the tools and know-how to work remotely and autonomously, yet always strives to be communicative and approachable.

Overview

9
9
years of professional experience

Work History

Online Task Contributor

Telus International
06.2023 - Current
  • Edited and proofread drafts of articles and other documents.
  • Assessed AI performance for correctness, clarity, and usefulness.

Illness and Recovery

Self Employed
01.2018 - 06.2023

IT Problem Manager

Caretech Solutions
06.2015 - 01.2018
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Bachelor of Arts - English Literature/Creative Writing

University of Arizona
Tucson, AZ

Skills

  • Great Researching Skills
  • Conflict Resolution
  • Team Collaboration
  • Software Proficiency
  • Interpersonal Communication
  • Technical Writing
  • Critical Thinking
  • Customer Service

Hobbies

Amateur Fiction Author - Strives to write fun and engaging stories for an online audience.  Incorporates feedback to develop further and enhance the craft.

Gaming Enthusiast - Engages with a wide variety of gaming activities both online and offline.  Community contributor with many years of positive, constructive communication with innumerable folk who possess diverse backgrounds and worldviews.   

Timeline

Online Task Contributor

Telus International
06.2023 - Current

Illness and Recovery

Self Employed
01.2018 - 06.2023

IT Problem Manager

Caretech Solutions
06.2015 - 01.2018

Bachelor of Arts - English Literature/Creative Writing

University of Arizona
David Kurzrok