David Laconte
East Greenbush
Summary
Highly motivated and safety-conscious technician with expertise in damage prevention, utility services, and lawn care management. Skilled in conducting inspections, collaborating with contractors, and ensuring compliance with industry regulations. Strong interpersonal skills, combined with a results-oriented mindset, ensure the delivery of quality service, operational efficiency, and customer satisfaction. Proven ability to lead teams and manage tasks independently in fast-paced environments. Dedicated to achieving excellence in every aspect of work.
Overview
3
3
years of professional experience
Work History
Damage Prevention Technician
RECONN Utility Services
10.2023 - Current
- Oversee excavation projects to ensure adherence to Dig Safely NY and CR 753 standards, preventing damage to underground utilities
- Ensured all work conducted by contractors followed safety standards, recommending necessary adjustments.
- Collaborate with contractors and teams to reinforce positive safety practices and ensure smooth project execution, while utilizing Microsoft Office for comprehensive reporting and data entry
Safety Pole Inspector
Alamon Utility Services
03.2023 - 09.2023
- Conducted comprehensive inspections of utility poles, identifying structural defects, signs of wear, and environmental factors that could impact stability and function
- Accurately recorded inspection results, provided recommendations for corrective measures, and maintained detailed records of all findings and actions taken
- Managed multiple inspection crews across different locations, ensuring adherence to safety protocols and efficient project execution
- Served as the main point of contact between clients, field staff, and public stakeholders, facilitating clear communication and resolving any issues during the inspection process
- Produced detailed daily and weekly reports summarizing inspection progress and key findings, ensuring all stakeholders were informed of developments
Lawn Care Technician
TruGreen
12.2022 - 03.2023
- Operated a wide range of lawn care equipment while ensuring compliance with safety regulations and manufacturer guidelines
- Performed lawn treatments, diagnosed client lawn health issues, and offered tailored solutions to promote lawn vitality, driving customer satisfaction and retention
- Actively engaged with clients to upsell services based on their needs, resulting in increased service sales and improved customer relationships
- Meticulously maintained records of services provided, product applications, and client feedback to support follow-up visits and service enhancements
Regional Trainer, Instructor/foreman
Osmose Utilities Services Inc
10.2021 - 12.2022
- Collaborated with subject matter experts to develop customized, role-specific curriculum for various departments within the region.
- Provided ongoing support to employees post-training session completion through follow-up communications and resources designed to reinforce learned concepts.
- Enhanced trainee retention by developing and implementing engaging regional training modules.
- Implemented a system for tracking training participation and completion rates across the region to help identify areas requiring additional focus or resources.
- Reduced employee turnover rates by designing targeted skill-building workshops addressing identified gaps among staff members.
Education
High School -
John Adams High School
Skills
- Safety Compliance & Risk Mitigation
- Utility Mark-Out & Excavation Oversight
- Detailed Site Inspections & Reporting
- Client & Contractor Collaboration
- Microsoft Office Suite & Data Management
- Sales & Client Relationship Management
Timeline
Damage Prevention Technician
RECONN Utility Services
10.2023 - Current
Safety Pole Inspector
Alamon Utility Services
03.2023 - 09.2023
Lawn Care Technician
TruGreen
12.2022 - 03.2023
Regional Trainer, Instructor/foreman
Osmose Utilities Services Inc
10.2021 - 12.2022
High School -
John Adams High School
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