DAVID LAGER
Baltimore,MD
Summary
Dynamic Ramp Agent with proven expertise at Alaska Airlines, excelling in aircraft marshalling and baggage handling. Demonstrated strong problem-solving skills while ensuring on-time departures and maintaining safety compliance. Recognized for reducing damage claims through meticulous freight handling and fostering a collaborative team environment to enhance operational efficiency.
Professional in aviation ground services, bringing valuable hands-on experience in aircraft handling and turnaround processes. Proven track record of supporting team efforts and ensuring timely and safe operations. Reliable and adaptable, known for effectively managing dynamic operational needs and collaborating with team members.
Overview
7
7
years of professional experience
Work History
Ramp Agent
Alaska Airlines
10.2021 - 01.2025
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
- Checked cargo and baggage for security to meet TSA regulations.
- Participated in ongoing training sessions to stay updated on industry regulations, best practices, and new technologies in ramp services.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
- Connected electrical power unit and hoses to aircraft.
- Coordinated ground crew activities to complete objectives on schedule.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Supported maintenance teams with routine inspection tasks, identifying potential issues before they escalated into costly repairs.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Collaborated closely with ground crew members to swiftly resolve any logistical challenges that arose during daily operations.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Ensured accurate inventory management through meticulous tracking of baggage movement between ramp areas and terminals.
Ramp Agent
Express Jet Airlines, XJT
02.2018 - 01.2021
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggages and freight and assisted crew and travelers with bags.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Education
MBA - Business Administration
AMU
New Virginia, IA06-2017
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Baggage handling
- Heavy lifting
- Safety procedures compliance
- Aircraft tug operation
- Safety procedures
- Freight handling
Languages
Spanish
Full Professional
Timeline
Ramp Agent
Alaska Airlines
10.2021 - 01.2025
Ramp Agent
Express Jet Airlines, XJT
02.2018 - 01.2021
MBA - Business Administration
AMU
Similar Profiles
Pablo Enrique Medellin SuarezPablo Enrique Medellin Suarez
Line Maintenance Mechanic at Hawaiian Airlines/Alaska AirlinesLine Maintenance Mechanic at Hawaiian Airlines/Alaska Airlines
Amanda OstranderAmanda Ostrander
Reservations Supervisor at Alaska AirlinesReservations Supervisor at Alaska Airlines
Cadie MorrisCadie Morris
Inflight Supervisor at Alaska AirlinesInflight Supervisor at Alaska Airlines
Phyllis AlbrightPhyllis Albright
Inpatient Pharmacy Technician at Lifebridge Health/Levindale Hebrew and Geriatrics CenterInpatient Pharmacy Technician at Lifebridge Health/Levindale Hebrew and Geriatrics Center
Madison JohnsonMadison Johnson
In-Home Child Caregiver at PREIOUS ANGELSIn-Home Child Caregiver at PREIOUS ANGELS