David Laird
Brownsville
Summary
Dedicated law enforcement professional with extensive experience in public safety and effective community policing strategies. Strong emphasis on collaboration and results-driven teamwork fosters positive community relationships. Proficient in conflict resolution, crisis management, and maintaining public order, demonstrating adaptability and reliability in dynamic situations. Committed to supporting the department and enhancing community well-being through proactive engagement and service.
Overview
25
25
years of professional experience
Work History
Police Officer
South Padre Island Police Department
04.2018 - Current
- Enforced laws and regulations to maintain public safety and community trust.
- Conducted thorough investigations, gathering evidence and interviewing witnesses.
- Trained junior officers on procedures, protocols, and effective communication strategies.
- Responded promptly to emergency calls, assessing situations for appropriate action.
- Prepared detailed reports documenting incidents, arrests, and crime trends for analysis.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Apprehended offenders and conducted interviews and interrogations.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Pest Control Tech
Terminix Pest Control
12.2012 - 05.2014
- Performed the extermination of termites at commercial buildings as well as residential. Also performed commercial and residential pest control. Worked unsupervised and was able to complete tasks in a timely manner. Had to resolve disgruntled customer issues on a daily bases.
Tier 3 Advanced Technical Support Agent
Teleperformance- Hughes Net
05.2012 - 12.2012
- Provided technical support for customers who were unable to get their technical issues resolved by tier 1 agents.
Retention Agent
Teleperformance- Hughes Net
12.2011 - 03.2012
- Offered customers promotions and resolved any issues they had with there Hughes Net services in order to retain them as Hughes Net customers.
Tier 1 Technical Support and Billing Agent
Teleperformance- Hughes Net
10.2011 - 12.2011
- Helped customers trouble shoot there Hughes net modems, assisting them in resolving issues such as no browsing and processing payments on there accounts.
Property Vendor
A & B Sawtell Contracting
08.2010 - 05.2011
- Responsible for the evaluation of foreclosed property and placing bids for the removal of debris and repair of damaged property. Managed and scheduled the repairs, and cleaning/maintenance of foreclosed homes and their properties.
Store Manager
Central Bolt & Industrial Supplies
05.2004 - 08.2010
- Handled and oversaw purchasing for customers with specialty products, as well as for store inventory. Received and directed the receiving of products coming into the store. Made sales to both existing customers as well as made cold calls with new customers. At central bolt, I would do purchasing, sales, handled our largest customers personally as well as managed the store. Made sure goals for the store were met. While there, I increased the total income for the store and helped to create new customers.
Server
Johnny Carinos bar and grill
09.2002 - 07.2004
- Worked as a server.
Server and server trainer
Bennigans bar and grill
07.2000 - 08.2002
- Worked as a server and server trainer.
Education
High School Diploma -
Rivera High School
01.2000
Skills
- Computer Familiarity
- Report writing
- Conflict de-escalation
- Criminal investigations
- Criminal law
- Traffic laws
- Crime scene processing
Timeline
Police Officer
South Padre Island Police Department
04.2018 - Current
Pest Control Tech
Terminix Pest Control
12.2012 - 05.2014
Tier 3 Advanced Technical Support Agent
Teleperformance- Hughes Net
05.2012 - 12.2012
Retention Agent
Teleperformance- Hughes Net
12.2011 - 03.2012
Tier 1 Technical Support and Billing Agent
Teleperformance- Hughes Net
10.2011 - 12.2011
Property Vendor
A & B Sawtell Contracting
08.2010 - 05.2011
Store Manager
Central Bolt & Industrial Supplies
05.2004 - 08.2010
Server
Johnny Carinos bar and grill
09.2002 - 07.2004
Server and server trainer
Bennigans bar and grill
07.2000 - 08.2002
High School Diploma -
Rivera High School
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