Steven Corey
Raleigh,NC
Summary
Dedicated and detail-oriented Service Technician with a strong background in customer service and technical troubleshooting. Seeking a challenging role as a service technician to utilize my communication skills, problem-solving abilities, and commitment to ensuring efficient services that are needed.
Overview
7
7
years of professional experience
Work History
Service Technician
Lightspeed Construction Group/2T Solutions
Raleigh, NC, USA
06.2021 - Current
- Company Overview: Spectrum
- Provide excellent customer service by effectively communicating with clients
- Drive to residential and commercial locations promptly and safely
- Troubleshoot cable network issues
- Ensure compliance with safety regulations at job sites
- Complete necessary paperwork, including timesheets, checklists, and service orders
- Order and maintain equipment, including vehicles
- Use of ladders and multiple tools to ensure satisfactory service
Technician/Lead Technician
Bio One of Raleigh
Raleigh, NC, USA
03.2020 - 05.2021
- Promoted to lead technician based on exceptional job performance
- Resolved safety issues, team disagreements, and last-minute decisions
- Mitigated various hazards (biological, sanitation)
- Ensured team members had appropriate personal protective equipment (PPE) and materials before starting work
Sales Representative
Crown Honda
Durham, NC, USA
02.2018 - 05.2019
- Greeted potential customers and assessed their purchasing needs
- Actively listened and provided recommendations based on customer requirements
- Maintained strong relationships with existing customers through follow-up after sales inquiries
Education
Bachelor’s Degree - Business Administration
University of North Carolina
Chapel Hill, NC05.2024
Bachelor’s - business economics
Mercyhurst University
Erie, PA12.2006
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Attention to detail
- Proficient in Microsoft Office Suite
- Use of multiple tools
Timeline
Service Technician
Lightspeed Construction Group/2T Solutions
06.2021 - Current
Technician/Lead Technician
Bio One of Raleigh
03.2020 - 05.2021
Sales Representative
Crown Honda
02.2018 - 05.2019
Bachelor’s Degree - Business Administration
University of North Carolina
Bachelor’s - business economics
Mercyhurst University