David LaMoureaux
Spokane,WA
Summary
Accomplished Head of Staff Development at Instant Karma and entrepreneurial Owner/Artist at Mind Blown Glass, I excel in operations management and leadership, driving performance improvement and staff development. Leveraging customer engagement and project management skills, I've significantly enhanced efficiency and satisfaction, embodying a proactive approach to overcoming challenges and fostering professional growth.
Overview
20
20
years of professional experience
Work History
Head of Staff Development
Instant Karma
Spokane, WA
10.2014 - Current
- Coached and mentored team members, promoting professional growth and enhancing individual skillsets.
- Fostered a culture of continuous improvement through regular evaluations, feedback sessions, and targeted training initiatives.
- Streamlined administrative tasks through process automation tools, reducing manual workload on staff members and increasing efficiency levels.
- Identified risks associated with ongoing projects or strategies early on; developed tailored contingency plans to mitigate issues effectively.
Owner/Artist
Mind Blown Glass
Spokane, WA
08.2004 - 10.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Associate of Arts - Marketing
Spokane Falls Community College
Spokane, WAHigh School Diploma -
Rosalia High School
Rosalia, WA06.2002
Skills
- Customer Focus
- Staff Development
- Time Management
- Leadership and supervision
- Customer Engagement
- Operations Management
Timeline
Head of Staff Development
Instant Karma
10.2014 - Current
Owner/Artist
Mind Blown Glass
08.2004 - 10.2014
Associate of Arts - Marketing
Spokane Falls Community College
High School Diploma -
Rosalia High School