David Lankford

• Enhanced employee performance by developing and implementing comprehensive training programs.
• Evaluated training needs to improve training quality.
• Boosted team productivity by designing targeted skill development workshops and hands-on learning activities.
• Developed a diverse range of instructional materials, including e-learning modules, presentations, and interactive games to accommodate various learning styles.
• Delivered impactful trainings across multiple formats such as classroom instruction, webinars, or one-on-one coaching sessions based on participant requirements.
• Arranged meeting spaces and supporting materials for each class.
• Provided virtual training and online presentations.
• Proctored and evaluated MOD I-IV tests and sent results to Management.
• Provided coaching and mentoring to employees.

• Supervised team members to confirm compliance with set procedures and quality requirements.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Promoted high standerds through personal example to help each member understand expected behavious and standards.

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• Operated the Distribution System to maintain a safe and productive environment for the field personnel.
• Worked to maintain Positive Control of the distribution system.
• Reviewed and wrote switching for work to be done in the DCC.