David Larkin
Safety Professional/ Safety Customer Service Consultant
Minneapolis,MN
Summary
As an accomplished Senior Level Professional in the areas of Safety, Health, Environment, Training and excellent Customer Service. My goal is to obtain a career opportunity as a Safety Professional with 13 years’ experience. Incidence Response, Reporting & Investigation/Team Leadership & Training/Project Execution with TSL-Rescue Training. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Safety Coordinator/Safety Customer Consultant
Ultimate Star Enterprises
01.2023 - 03.2024
- Audited the permitting process
- Inspections of PPE, environments and closes any gaps, ensured that all legal requirements are followed in the field
- Maintained and developed safety and health inspection log; Planned and administered site specific safety and health plans
- Developed ideas that generated solutions for hazards identified in the work environments
- Provided safety orientation to all workers
- Conducted Safety Tool Meetings and official Safety Audits, performed walk around inspections to observe workers performing construction activities
- Conducted safety meetings on all construction sites
- Drafted safety audit reports conducted safety audits/safety meetings with little or no supervision
- Wrote reports to review with Senior Safety staff/ Calibration of equipment used in conducting at monitoring, Completed the lab chain of custodies and walked the binds for inspections
- Inspected sites and identified potential OSHA and safety hazards, documenting, recommendations
- Interacted with OSHA and other regulatory agencies regarding citations, accidents, claims, site visits and audits
- Coordinated all onsite Lock Out - Tag Out (LOTO) procedures
- Ensured that all Safety Data Sheets for all onsite materials was up to date and accurate.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Skilled at working independently and collaboratively in a team environment.
- Conducted investigations into incidents and reported on findings.
- Coordinated with external vendors for equipment maintenance, guaranteeing optimal functionality of all safety systems.
- Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
- Conducted periodic audits of safety initiatives in place, identifying areas for improvement and implementing appropriate actions to maintain best practices.
- Communicated safety performance and progress to management and employees to provide up to date information.
Safety Cybersecurity Coordinator
Lane Staffing
02.2019 - 01.2022
- Assists with the development and enforcement of policies and plans in compliance with laws, regulations, policies, and standards in support of organizational information technology and communicates with supervisors on cyber risks existing within the organization
- Manages assigned resources to support IT and security goals and objectives to reduce the overall organizational risk
- Assists management on technology, information system policy matters, and maintains continuous lines of communication by keeping the agency ISO informed of all critical information security issues
- Assists with status reporting on security projects and cybersecurity maturity using dashboards as directed
- Assists with support in the areas of audit & compliance, security awareness training, vulnerability assessment, risk assessment, network security, endpoint security, product evaluation, and security solution implementation
- Provides assistance for cyber incident management, planning, and the conduct of table-top exercises Provides assistance in the agency disaster recovery planning and business continuity planning activities Maintains a working knowledge of IT and cybersecurity support contracts, develops and maintains necessary relationships with IT and cybersecurity partners.
- Increased efficiency and team productivity by promoting operational best practices.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Completed bi-weekly payroll for 25 employees.
Safety Consultant/ Liaison Coordinator
AC Disaster Consulting
11.2017 - 01.2018
- Responsible for each (2 person Team, Vehicle Inspectors)
- Participated in training and mock drills of MDT1 & MDT2 to disaster area locations
- Served as the conduit for communications between vehicle inspectors and crisis counselors
- Alerted groups of activation, placing them on standby, have a list of contact information for each affiliate, maintained a working knowledge of reporting requirements during activation
- Kept vehicle inspections Log Forms, Pre-incident/Event Inspections, Post-incident/Event Inspections
- Work with onsite team to help develop safety procedures for non-standard activities
- Develop project specific safety orientation and administer to new employees and subcontractors arriving on assigned site
- Take the lead role in completing and managing safety documentation and communication.
- Researched and devised new safety initiatives and strategies to improve safety performance.
- Developed and implemented safety policies and procedures to promote workplace safety.
Safety Coordinator Consultant
Total Safety - Dow Chemical
11.2017 - 01.2018
- Investigate complaints concerning pollutant and contaminant sources; conducts on-site inspections; collects samples of suspected pollutants; reports investigative findings
- Conducted routine surveillance of the community to determine pollutant or contaminant problems
- Prepares survey, investigation and observation reports for utilization in corrective recommendations or as legal evidence in the prosecution of violators
- Coordinates the collection of air, water and /or soil samples
- Operates, cleans and ensures the proper Maintenance of scientific instrumentation equipment
- Prepares laboratory Standards and solutions
- Coordinates special district inspections performs routine chemical and microbiological aspects of treatment plant performance
- Participates in basic applied research projects
- Promotes environmental awareness concerning the effects and hazards associated with illegal dumping and educate the public regarding pollution prevention and the proper transport and disposal of hazardous and solid waste.
- Investigated and resolved accounting, service and delivery concerns.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
- Investigated incidents, determining root causes and implementing corrective actions.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Arts - Liberal Studies
University of Northern Iowa
Cedar Falls, IA12.2012
Associate of Science - Health And Fitness Instructor
Houston Community College
Houston, TX05.2012
Skills
- Word
- PowerPoint
- Access
- Excel
- Microsoft 2003/2007/2010/
- Experience Staff Trainer
- LEAN Manufacturing
- ISO
- OSHA
- Fire Brigade Experience
- Analysis of Monthly Financials, Sales and Profits, Budget, Contracts and Variances
- Effective Communication Skills, Both Oral and Written in Leadership and Support Roles
- Review and Analyze Effective Techniques Plan, Direct and Coordinate Activities that will Improve a Company’s Bottom Line Full Knowledge of the LEAN Manufacturing Process/ HSSE/ OSHA Inspections and Reading Blueprints
- Proficient in Microsoft Application Experience in Sewer Rehabilitation Projects
Certification
- Security Clearance
- TWIC (Transportation Worker ID Credential)
- OSHA Academy-132/233/500
- Knowledge of the Primavera P3 Software
- Basic plus/TWIC
- OSHA 233 Hrs. Oil & Gas Certifications (40)
- Safety (hwbdpa/hwcs/hwh2s1/hwbenz/hwfir)
- OSHA 500/EPA/CPR/AED professional e/hwhear/hwrep/ref8/ssv) Rescue Healthcare Provider
- 40 hr. Hazwoper Training
- EHS - Environmental Health and Safety Professional
- IS-100.b/200.b/G-300/G-400IS-700a/702.a/703.a/706/800.b/808(FEMA)
- Proficient in Microsoft Applications
- Hand Safety Awareness-HAZCOM-GHS
- Your Right to Know-MVP & Core Values
- Segment 1,2,3,& 4 Drug-Alcohol
- 0.8 CEU's/CABER-Isolation 1-Weld Test 1
- Plain End 1 - Cold Cutting 1
- Defensive Driver-Behavior Based
Training
- NCCER
- CSST
- OSHA 30 HR Construction Certificate
- TSL-Rescue Training
Timeline
Safety Coordinator/Safety Customer Consultant
Ultimate Star Enterprises
01.2023 - 03.2024
Safety Cybersecurity Coordinator
Lane Staffing
02.2019 - 01.2022
Safety Consultant/ Liaison Coordinator
AC Disaster Consulting
11.2017 - 01.2018
Safety Coordinator Consultant
Total Safety - Dow Chemical
11.2017 - 01.2018
Bachelor of Arts - Liberal Studies
University of Northern Iowa
Associate of Science - Health And Fitness Instructor
Houston Community College