Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
EBay Sales
Self-employeed
01.2005 - Current
Implemented analytics tools to track store performance, identifying opportunities for growth and improvement within the marketplace.
Developed strategic marketing initiatives to promote products across various channels, driving increased traffic to the eBay store.
Grew subscriber base significantly through social media advertising campaigns focused on driving awareness of the eBay store''s unique offerings.
Streamlined order processing with efficient shipping practices, ensuring prompt delivery to customers.
Established strong relationships with suppliers to secure favorable pricing and dependable product sourcing options.
Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
Maximized profit margins by researching market trends and competitively pricing items based on supply and demand.
Stayed up-to-date with eBay policies and guidelines, adapting store operations as necessary to remain compliant.
Increased sales revenue by regularly updating inventory with popular and in-demand items.
Managed inventory effectively, keeping track of stock levels and replenishing as needed to maintain optimum availability.
Handled customer returns efficiently, resolving issues amicably to ensure customer satisfaction while minimizing loss.
Enhanced overall store reputation by maintaining a high feedback score through timely communication and issue resolution.
Packer/Dock
Amazon Fulfillment
09.2023 - 02.2024
Maintained a clean and organized work environment, promoting safety and productivity.
Proved successful working within tight deadlines and a fast-paced environment.
Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Completed daily orders with expert picking and packing of shipments.
Ensured timely completion of orders through effective time management and multitasking skills.
Improved team collaboration through effective communication and coordination with coworkers.
Assistant Store Manager
Habitat For Humanity Restore
03.2022 - 09.2023
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Created and maintained safe and secure work environments for employees.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Vending Machine Tech
Oliver Van Horn At Vestas
02.2015 - 02.2022
Increased efficiency of service calls, prioritizing urgent repairs and preventative maintenance tasks.
Exceeded performance metrics consistently through diligent completion of maintenance tasks and exceptional customer service delivery.
Leveraged strong communication skills to effectively convey complex technical information to non-technical customers in an easily digestible manner.
Streamlined inventory management by accurately tracking product levels within each vending machine.
Reduced downtime by performing routine maintenance checks on vending machines.
Assisted clients with customization requests, delivering tailored solutions for their specific needs.
Delivered high-quality repair services, minimizing the need for repeat visits or additional support calls.
Ensured maximum uptime for machines, troubleshooting electrical and software-related problems.
Contributed to a safe work environment by adhering to established safety protocols during all aspects of machine servicing and maintenance tasks.
Boosted sales revenue with timely restocking of popular items in vending machines.
Met with department managers to customize inventory for equipment located in the production area.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Kept warehouse up to safety and health regulations at all times.
Completed cycle counts and monthly inventory.
Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.