Summary
Overview
Work History
Education
Skills
Timeline
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David Lattin

Fort Collins,CO

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

19
19
years of professional experience

Work History

EBay Sales

Self-employeed
01.2005 - Current
  • Implemented analytics tools to track store performance, identifying opportunities for growth and improvement within the marketplace.
  • Developed strategic marketing initiatives to promote products across various channels, driving increased traffic to the eBay store.
  • Grew subscriber base significantly through social media advertising campaigns focused on driving awareness of the eBay store''s unique offerings.
  • Streamlined order processing with efficient shipping practices, ensuring prompt delivery to customers.
  • Established strong relationships with suppliers to secure favorable pricing and dependable product sourcing options.
  • Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
  • Maximized profit margins by researching market trends and competitively pricing items based on supply and demand.
  • Stayed up-to-date with eBay policies and guidelines, adapting store operations as necessary to remain compliant.
  • Increased sales revenue by regularly updating inventory with popular and in-demand items.
  • Managed inventory effectively, keeping track of stock levels and replenishing as needed to maintain optimum availability.
  • Handled customer returns efficiently, resolving issues amicably to ensure customer satisfaction while minimizing loss.
  • Enhanced overall store reputation by maintaining a high feedback score through timely communication and issue resolution.

Packer/Dock

Amazon Fulfillment
09.2023 - 02.2024
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Completed daily orders with expert picking and packing of shipments.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Improved team collaboration through effective communication and coordination with coworkers.

Assistant Store Manager

Habitat For Humanity Restore
03.2022 - 09.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.

Vending Machine Tech

Oliver Van Horn At Vestas
02.2015 - 02.2022
  • Increased efficiency of service calls, prioritizing urgent repairs and preventative maintenance tasks.
  • Exceeded performance metrics consistently through diligent completion of maintenance tasks and exceptional customer service delivery.
  • Leveraged strong communication skills to effectively convey complex technical information to non-technical customers in an easily digestible manner.
  • Streamlined inventory management by accurately tracking product levels within each vending machine.
  • Reduced downtime by performing routine maintenance checks on vending machines.
  • Assisted clients with customization requests, delivering tailored solutions for their specific needs.
  • Delivered high-quality repair services, minimizing the need for repeat visits or additional support calls.
  • Ensured maximum uptime for machines, troubleshooting electrical and software-related problems.
  • Contributed to a safe work environment by adhering to established safety protocols during all aspects of machine servicing and maintenance tasks.
  • Boosted sales revenue with timely restocking of popular items in vending machines.
  • Met with department managers to customize inventory for equipment located in the production area.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Kept warehouse up to safety and health regulations at all times.
  • Completed cycle counts and monthly inventory.
  • Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
  • Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.

Education

No Degree - Mathematics And Computer Science

Colorado State University
Fort Collins, CO

Skills

  • Strong negotiation skills
  • Online platforms
  • Listing Optimization
  • Inventory Management
  • Order Fulfillment
  • Shipping
  • Pricing strategy
  • Sales Analysis
  • Feedback Management
  • Online auction tactics
  • Customer Engagement

Timeline

Packer/Dock

Amazon Fulfillment
09.2023 - 02.2024

Assistant Store Manager

Habitat For Humanity Restore
03.2022 - 09.2023

Vending Machine Tech

Oliver Van Horn At Vestas
02.2015 - 02.2022

EBay Sales

Self-employeed
01.2005 - Current

No Degree - Mathematics And Computer Science

Colorado State University
David Lattin