David Lawrence
Aurora,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
39
39
years of professional experience
Work History
LRT
The Home Depot Inc
Denver, CO
04.2021 - Current
- Performed pre-use inspections of the rental equipment to ensure safety and compliance with operational regulations.
- Ensured proper functioning of all controls, brakes, signals, lighting systems and other related equipment.
- Responded to customer inquiries about all rental equipment.
- repaired any down rental equipment.
MST
The Home Depot Inc
Denver, CO
03.2018 - 04.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- serviced and maintained all rental equipment through preventative maintenance.
- preformed lift inspections.
Tool Rental Department Supervisor
The Home Depot Inc
Aurora, CO
01.2012 - 03.2018
- Developed and implemented departmental policies and procedures.
- Conducted performance reviews for staff members.
- Monitored department operations to ensure productivity standards were met.
- Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
- Provided coaching and mentoring support to team members.
- Resolved customer complaints in a timely manner.
- Ensured compliance with all safety regulations across the department.
- Collaborated with other departments to coordinate activities and resolve issues.
- Trained employees on new processes or procedures as needed.
Tool Rental Technician
The Home Depot Inc
Aurora, CO
10.2009 - 01.2012
- Inspected, maintained and repaired rental tools to ensure quality and safety standards were met.
- Provided technical advice and assistance to customers regarding the use of tools for specific tasks.
- Assisted in loading and unloading trucks with rental equipment.
- Maintained a safe work environment by adhering to safety procedures and regulations.
- Performed preventative maintenance on all rental tools, including checking fluids, lubricating parts, replacing worn components and cleaning and testing electrical systems.
- Organized storage areas for efficient retrieval of rental tools when required.
- Troubleshot mechanical issues with various types of power equipment such as chainsaws, lawn mowers, pressure washers.
- Followed up with customers after their rentals to ensure satisfaction and address any concerns they may have had.
- Cleaned returned rental tools per company guidelines prior to restocking shelves or returning back into inventory system.
Aircraft Crew Chief /Weapons Technician
DOD
Aurora, CO
02.1985 - 06.2009
- Performed maintenance, inspection and repair of aircraft systems and components.
- Reviewed technical orders and drawings to ensure compliance with applicable regulations.
- Conducted pre-flight inspections of aircraft to identify potential safety hazards or defects.
- Maintained records of all maintenance activities performed on aircrafts.
- Coordinated with other crew members to ensure timely completion of assigned tasks.
- Troubleshot malfunctions using established procedures and recommended corrective action for defective parts or systems.
- Ensured adherence to all safety protocols while performing repairs and inspections.
- Provided technical guidance to lower level technicians regarding system operation and troubleshooting techniques.
- Inspected engines, landing gears, brakes, electrical systems, hydraulic systems and other related components according to company policies and procedures.
- Repaired damaged components by replacing defective parts with new ones as necessary.
- Conducted post-maintenance tests to verify proper functioning of repaired components.
- Supervised a team of junior technicians during repair works ensuring compliance with quality standards.
- Analyzed test results from flight operations data recorders for any anomalies or discrepancies in performance parameters.
- Identified potential issues during pre-flight checks prior to takeoff.
- Performed through tests of electrical systems, parts and equipment to check compliance with applicable standards and evaluate malfunctions.
- Verified communication of maintenance decisions, inspection and actions and coordinated responses to maximize aircraft availability.
- Followed and supervised work practices to support safety and risk management guidelines.
- Troubleshot systems to isolate mechanical or electrical faults and repair components.
- Removed, disassembled, inspected, repaired and reinstalled parts and assemblies on aircrafts.
- Supervised staff duties, providing direction and oversight to drive safe and efficient operation.
- Implemented effective procedures regarding hazardous actions, materials and items to keep crew safe during operations.
- Oversaw assets by protecting and using equipment and materials.
- Disassembled systems components to identify failures and implement corrections.
- Maintained weapons systems and components by performing scheduled inspections, repairs, and preventive maintenance.
- Tested weapon systems to ensure proper functioning and accuracy of the system.
- Operated weapons systems in a variety of operational settings to evaluate performance and diagnose malfunctions.
- Repaired or replaced defective parts using specialized tools, test equipment, and technical publications.
- Read schematics, diagrams, blueprints, drawings, and technical orders to determine repair procedures for weapons systems.
- Performed troubleshooting on weapons systems to identify root cause of malfunctions or failures.
- Conducted tests on repaired items to ensure proper operation prior to returning them to service.
- Applied lubricants and corrosion inhibitors according to established guidelines in order maintain optimal condition of weapons components.
Education
High School Diploma -
Community Collage of The Air Force
Wichita Falls, TXSkills
- Incident Reporting
- Security awareness
- Emergency Management
- System monitoring
- Hazard Identification
- Mechanical Aptitude
- Route knowledge
- Operational Efficiency
- Vehicle Inspection
- Safety Procedures
- Heavy Machinery Operation
- Electrical Systems
- Engine repair
- Hydraulic systems
- Active Listening
- Time Management
- Goal Setting
- Self Motivation
- Time management abilities
- Reliability
- Interpersonal Communication
- Interpersonal Skills
- Adaptability
- Safe Driving Practices
- Pre- and post-trip inspections
- Mechanical Troubleshooting
- Customer service expertise
- Professionalism
- Multitasking
- Problem-solving abilities
- Written Communication
- Teamwork and Collaboration
- Problem-solving aptitude
- Adaptability and Flexibility
- Organizational Skills
- Problem-Solving
- Attention to Detail
- Electrical Troubleshooting
Affiliations
- Golf
- gold panning
- enjoying my family time
Accomplishments
- Jett engine I & II
- Airframe Spec.
- Aircraft Armament Sys. Mech.
- Aircraft Management
Timeline
LRT
The Home Depot Inc
04.2021 - Current
MST
The Home Depot Inc
03.2018 - 04.2021
Tool Rental Department Supervisor
The Home Depot Inc
01.2012 - 03.2018
Tool Rental Technician
The Home Depot Inc
10.2009 - 01.2012
Aircraft Crew Chief /Weapons Technician
DOD
02.1985 - 06.2009
High School Diploma -
Community Collage of The Air Force
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