David Le
Manassas,VA
Summary
Detail-oriented Healthcare Operations Professional with 4 years in clinical research and administrative workflows in regulated environments. Skilled in records management, compliance documentation, and cross-functional communication. Focused on process improvement and adaptability while maintaining accuracy and confidentiality. Dedicated to achieving organizational goals through effective teamwork.
Overview
5
5
years of professional experience
Work History
Clinical Research Assistant/Research Coordinator
NEXT Oncology
Fairfax, VA
03.2024 - Current
- Supported clinical research operations by collecting data, documenting studies, and coordinating protocols to ensure compliance and accuracy.
- Coordinated oncology scheduling, documentation, and communication workflows to enhance efficiency in clinical and research settings.
- Collaborated with clinical teams, external offices, and imaging centers to effectively resolve scheduling and documentation issues.
- Implemented workflow tracking systems to improve scheduling efficiency and operational consistency.
- Maintained HIPAA-compliant electronic and physical records with strong attention to accuracy.
- Adapted quickly to new healthcare software systems while supporting administrative and operational workflows.
Patient Access Associate lll
Inova Health Systems
Fairfax, VA
10.2021 - 01.2024
- Managed high-volume patient access workflows for 300+ patients daily while ensuring HIPAA compliance and documentation accuracy.
- Monitored referrals, authorizations, and work queues to resolve discrepancies, ensuring timely follow-up and continuity of patient care.
- Collaborated with clinical, financial, administrative, and external teams to address complex scheduling and documentation issues, enhancing overall patient access.
- Managed confidential Workers' Compensation documentation while maintaining accurate electronic records to support compliance and streamline patient processing.
- Created internal workflow documentation and tracking systems to improve operational consistency and reporting accuracy.
- Recognized for strong problem-solving skills, adaptability, and ability to quickly learn new healthcare software systems.
Executive Assistant
Rocs Grad Staffing
Remote
06.2021 - 10.2021
- Provided administrative and operational support to senior leadership, managing confidential communications and ensuring timely scheduling, reporting, and documentation.
- Coordinated meetings, agendas, and briefing materials while tracking follow-ups for organizational initiatives and operational projects to enhance project alignment.
- Assisted with data analysis and reporting, evaluating workflows to identify process gaps and recommend operational improvements.
Education
Bachelor's of Arts - Communication, Marketing
George Mason University
Fairfax, VA01-2020
Skills
- Clinical documentation
- HIPAA documentation
- Epic EMR
- Athenahealth
- ARIA
- Electronic records management
- Workflow optimization
- Workflow tracking systems
- Microsoft Office Suite
- SharePoint
- Complex problem solving
- Attention to detail
- Effective communication
Timeline
Clinical Research Assistant/Research Coordinator
NEXT Oncology
03.2024 - Current
Patient Access Associate lll
Inova Health Systems
10.2021 - 01.2024
Executive Assistant
Rocs Grad Staffing
06.2021 - 10.2021
Bachelor's of Arts - Communication, Marketing
George Mason University