Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

David Lee

Newark,CA

Summary

Seasoned leader with a track record of performance, consistency, and high quality service. Well versed in hiring, developing, training, promoting and sustaining great teams. Industry experience across healthcare, facilities solutions and retail.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Experience Director

Environmental, HCA Healthcare
08.2017 - 08.2023
  • Led daily operations at Regional Medical Center of San Jose, a 250 bed Level II Trauma Center
  • Managed, coached, and educated 3 Supervisors and 100+ union employees on best in class regulations and processes
  • Environmental Services provided resources throughout every unit in the hospital
  • Provided support to executive leadership through demonstrated process improvements
  • Ran best in class regulated process and programs using enterprise systems and safety protocols
  • Experienced in collective bargaining, counseling, escalation processes, grievances and arbitration
  • Elected to EVS Leadership Committee to integrate and innovate new ways of working
  • Partnered with Human Resources to mentor new Leaders for a successful on boarding integration

District Manager

ABM Industries
02.2013 - 08.2017
  • Managed $15M in annual janitorial services accounts for facilities events at Levi’s Stadium, etc
  • Led 75+ employees and annual Profit and Loss, Budget planning
  • Ensured company compliance standards and contractual obligations were met within budget
  • Drove employee recognition, employee problem resolution, training, and education of staff
  • Retained clients while upselling services
  • Led daily budget review with adherence to labor requirements

Education

No Degree - Business Management

Western Governors University
Murray, UT

No Degree - Business Management

California State University
Hayward, CA

AA - Business Management

College of San Mateo
San Mateo, CA

Skills

  • Operational Efficiency
  • Customer Experience Management
  • Employee Performance Evaluations
  • Team Relationships
  • Workflow Schedules
  • Performance Feedback
  • Staff Retention
  • Profit Margins
  • Operational Standards
  • Corrective Actions
  • Promotional Events
  • Key Performance Indicators (KPIs)
  • Process Improvement Initiatives
  • Team Goals
  • Team Management Experience
  • Strategic Goals
  • Workforce Improvements
  • Market Trend Analysis
  • Productivity Standards
  • Team Recruiting and Onboarding

Accomplishments

    Achieved #1/186 Ranking in the Far West Division for HCAPAS Cleanliness Scores

    Employee Activates Group Member, ranked #1 in Far West

    Received the Beacon Leadership of the Quarter Award, Q4 2022

    Maintained Department Productivity at 103%, excellent employee relations

Certification

  • Regional Medical Center, Employee Activity Engagement Group/Year 2023 Facility Planner
  • Asian Lunar New Year as well as other events
  • National Food Drive and Sacred Heart Food Bank

Timeline

Experience Director

Environmental, HCA Healthcare
08.2017 - 08.2023

District Manager

ABM Industries
02.2013 - 08.2017

No Degree - Business Management

Western Governors University

No Degree - Business Management

California State University

AA - Business Management

College of San Mateo
David Lee