Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

David Lee

Murrieta,CA

Summary

Proven Independent Contractor with a track record of enhancing client satisfaction and retention through exceptional service and project management. Leveraged skills in client relationship building and workload management to deliver high-quality results on time, significantly improving business operations and customer relations. Expert in safety compliance and schedule management, ensuring projects meet stringent standards.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Independent Contractor

Self-employeed
07.2023 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.

Owner/Operator

Self Employeed
12.2019 - 07.2023
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.

Golf Academy

Owner Operater
09.2000 - 03.2018
  • Provided personalized attention and support to struggling students, resulting in improved academic performance.
  • Contributed to curriculum development initiatives, ensuring alignment with state standards and best practices in education.
  • Effectively differentiated instruction to accommodate diverse learning styles and individual needs within the classroom.
  • Improved student retention rates by implementing engaging and interactive teaching methods.
  • Conducted regular assessments of student progress, effectively identifying areas for improvement and adjusting instructional strategies accordingly.
  • Maintained parent contact to discuss student progress and assist students in need.
  • Established positive relationships with parents and guardians, fostering open communication regarding student progress and needs.

Education

World History

University of California, Berkeley
Berkeley, CA

Skills

  • Client Relationship Building
  • Workload Management
  • Safety Compliance
  • Schedule Management
  • Data Analysis
  • Project Planning

Accomplishments

I earned my scholarship to play in Division I Men’s golf team. I was a Medalist for ‘95 US Amateur, US Amateur Public Links. I got into Round of 16 at US Amateur Public Links. I earned Korean Professional Golf Association Tour Card. Ranked in World Golf Rankings.

Certification

KPGA Tour Professional Card.

Food Manager Certification.

Languages

Korean
Native or Bilingual
English
Native or Bilingual

Timeline

Independent Contractor

Self-employeed
07.2023 - Current

Owner/Operator

Self Employeed
12.2019 - 07.2023

Golf Academy

Owner Operater
09.2000 - 03.2018

World History

University of California, Berkeley

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David Lee