Summary
Overview
Work History
Education
Skills
Awards
Career Experience
Languages
Certification
Accomplishments
References
Timeline
Generic
David Lehman

David Lehman

Phoenix,AZ

Summary

Dynamic General Manager with over 19 years of experience in driving operational excellence and revenue growth. Proven track record in building robust client relationships and implementing business strategies that foster sustainable profitability. Expertise in enhancing customer touchpoints and leveraging insights into customer needs to elevate brand loyalty. Committed to cultivating a culture of success through targeted employee development and alignment with corporate objectives.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales Manager

Bell Road Toyota
Phoenix, AZ
02.2025 - Current
  • Gained market share in new sales performance through aggressive team training.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Resolved customer complaints regarding sales and service.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.
  • Identified needs of customers promptly and efficiently.

General Sales Manager

Bill Alexander Ford Lincoln
Yuma , AZ
01.2024 - 01.2025
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Defined goals and objectives to generate significant amounts annually in sales revenue.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Supported sales team members to drive growth and development.
  • Managed, hired, and trained high-performing sales team.
  • Priced products to competitive standards derived through and research.
  • Identified areas needing improvement in order to maximize efficiency.
  • Conducted regular training sessions for new sales personnel.

General Sales Manager

Larry H. Miller Dodge Ram
Tucson, AZ
11.2018 - 05.2023
  • Evaluate the impact of current business strategies, reinvigorating operations and optimizing sales
  • Embedded Key Performance Indicators (KPI) to ensure continued improvements in performance and client satisfaction
  • Analyze financial performance, define strategic sales process and customize marketing platform, increasing annual new car profit from $4.2 million to $7.2 million annually
  • Create intense training programs to increase knowledge base, for sales team, of used-car inventory and value propositions, increasing annual used car profit from $3 million to $5.7 million annually
  • Evaluate market and buying trends and perform supply chain forecasting and planning, expertly adjusting profit margins and achieving 141% of MSR

Sales Manager

Bell Road Toyota
Phoenix, AZ
04.2018 - 10.2018
  • Ramped up qualitative and quantitative analysis to achieve improved sales year over year and elevate customer satisfaction levels
  • Launched innovative sales campaigns that promoted customer retention
  • Maximized profit growth, setting the single month record for the most closed deals, 144 in total, through interpretation of customer buying trends, market conditions and competitive landscape
  • Designed and deployed business development strategies, managing the order cycle from pre-sales experience to deal closing, to maintain sustainability in revenue gains and customer satisfaction

General Sales Manager

Lawley Honda
Sierra Vista, AZ
06.2017 - 03.2018
  • Facilitated profitable business growth, formulating customer experience strategies that not only increased sales but improved customer loyalty, retention and sustainable profits through qualified referrals
  • Developed compelling value propositions, achieving sales success and tripling Honda's MSR requirement maintaining a 275 percentage rate
  • Reinvigorated sales and elevated brand identity, garnering the title of #1 dealership in sales volume
  • Received the 1st Presidents award in the dealership history

General Manager

Alexander Mazda Mitsubishi
Yuma, AZ
09.2009 - 06.2017
  • Drove strategic sales and expansion efforts, growing a formidable sales team and training and directing sales operations
  • Defined sales goals, increasing new and used car volume from 35 vehicles to 110 monthly
  • Expertly sourced, hired and onboarded top-tier sales talent, creating a culture of success and equipping team with tools to create profitable customer relationships
  • Developed and implemented a performance evaluation and rewards system that motivated teams and empowered them to continue exceeding customer service and sales goals
  • Strategically established partnerships with Zurich and Alexander Automotive to expand service and product offerings that are still in force
  • Spearheaded service expansion initiatives, developing an interactive aftermarket accessories department, called BAMMIT, that increased gross profits by $40,000 monthly

Education

Management - Leadership Training, Marketing and Advertising, Financial Statement Breakdown, Parts Department Operations, Service Department Operations, New & Pre-Owned Inventory Control

NADA Dealer Academy
McLean, VA
08-2009

Skills

  • Strategic planning proficiency
  • Operational management
  • Continuous learning
  • Client engagement strategies
  • Performance metrics analysis
  • Execution of sales initiatives
  • Expense management assessment
  • Guiding team dynamics
  • Operational process documentation

Awards

  • Sales Manager of the Year, Bill Alexander Mazda Mitsubishi
  • Finance Manager of the Year, Bill Alexander Toyota
  • President's Award Winner, Lawley Honda
  • Manager of the LHM Tucson Dodge Ram

Career Experience

  • General Sales Manager, Larry H. Miller Dodge Ram, Tucson, AZ, 11/01/18, Present, Evaluate the impact of current business strategies, reinvigorating operations and optimizing sales., Embedded Key Performance Indicators (KPI) to ensure continued improvements in performance and client satisfaction., Analyze financial performance, define strategic sales process and customize marketing platform, increasing annual new car profit from $4.2 million to $7.2 million annually., Create intense training programs to increase knowledge base, for sales team, of used-car inventory and value propositions, increasing annual used car profit from $3 million to $5.7 million annually., Evaluate market and buying trends and perform supply chain forecasting and planning, expertly adjusting profit margins and achieving 141% of MSR.
  • Sales Manager, Bell Road Toyota, Phoenix, AZ, 04/01/18, 10/31/18, Ramped up qualitative and quantitative analysis to achieve improved sales year over year and elevate customer satisfaction levels., Launched innovative sales campaigns that promoted customer retention., Maximized profit growth, setting the single month record for the most closed deals, 144 in total, through interpretation of customer buying trends, market conditions and competitive landscape., Designed and deployed business development strategies, managing the order cycle from pre-sales experience to deal closing, to maintain sustainability in revenue gains and customer satisfaction.
  • General Sales Manager, Lawley Honda, Sierra Vista, AZ, 06/01/17, 03/31/18, Facilitated profitable business growth, formulating customer experience strategies that not only increased sales but improved customer loyalty, retention and sustainable profits through qualified referrals., Developed compelling value propositions, achieving sales success and tripling Honda's MSR requirement maintaining a 275 percentage rate., Reinvigorated sales and elevated brand identity, garnering the title of #1 dealership in sales volume. Received the 1st Presidents award in the dealership history.
  • General Manager, Alexander Mazda Mitsubishi, Yuma, AZ, 09/01/09, 06/30/17, Drove strategic sales and expansion efforts, growing a formidable sales team and training and directing sales operations., Defined sales goals, increasing new and used car volume from 35 vehicles to 110 monthly., Expertly sourced, hired and onboarded top-tier sales talent, creating a culture of success and equipping team with tools to create profitable customer relationships., Developed and implemented a performance evaluation and rewards system that motivated teams and empowered them to continue exceeding customer service and sales goals., Strategically established partnerships with Zurich and Alexander Automotive to expand service and product offerings that are still in force., Spearheaded service expansion initiatives, developing an interactive aftermarket accessories department, called BAMMIT, that increased gross profits by $40,000 monthly.
  • Sales Manager, Bill Alexander Flight-line Mazda, Yuma, AZ
  • Finance Director, Alexander Toyota, Yuma, AZ
  • Finance Manager, Alexander Toyota, Yuma, AZ

Languages

English
Professional

Certification

  • Larry H. Miller General Manager School
  • NADA Dealer Academy

Accomplishments

  • Honda Presidents Award (Lawley Automotive)
  • Toyota Presidents Award (Alexander Automotive)
  • Sales Manager of the Year (2) (Larry H. Miller)
  • Finance manager of the Year (Alexander Automotive)
  • Sales person of the year (2) (Alexaner Automotive)

References

References available upon request.

Timeline

Sales Manager

Bell Road Toyota
02.2025 - Current

General Sales Manager

Bill Alexander Ford Lincoln
01.2024 - 01.2025

General Sales Manager

Larry H. Miller Dodge Ram
11.2018 - 05.2023

Sales Manager

Bell Road Toyota
04.2018 - 10.2018

General Sales Manager

Lawley Honda
06.2017 - 03.2018

General Manager

Alexander Mazda Mitsubishi
09.2009 - 06.2017

Management - Leadership Training, Marketing and Advertising, Financial Statement Breakdown, Parts Department Operations, Service Department Operations, New & Pre-Owned Inventory Control

NADA Dealer Academy
David Lehman