David Lelouch
Columbus,OH
Summary
Business development expert with 10+ years as a top sales and account management in the Canadian, American and European markets. Comfortable with new ideas, innovative products, and start-up environments. Demonstrates a passion for building relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Sales Manager USA and Canada
Sea Vision USA
Delaware, OH
11.2023 - Current
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Achieved company growth and brand development through market expansion and sales.
Account Director Midwest
OPTEL
Quebec, (Canada) QC
06.2021 - 11.2023
- Developed and implemented advertising strategies to drive substantial growth.
- Applied understanding of quality and customer needs when overseeing client projects.
- Hired to spearhead inside sales department.
- Represent OPTEL at trade shows in US and Canada.
- Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
- Coordinated work of sales team and motivated performance to surpass quotas.
- Contact new and existing customers to discuss product and service solutions in US and Canada.
- Integrated new systems to optimize prospecting success rate.
- Collaborate with marketing to create new campaign's in Salesforce.
Senior Executive Account Manager (remote)
Certn
Victoria (Canada), BC
06.2020 - 02.2021
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of services and related items.
- Liaised between C suite clients and management to provide client feedback and resolve inquiries.
- Facilitated penetration of key accounts via strategic planning.
- Cultivated client loyalty through consistent quality, productivity, exemplary service and proactive management.
- Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
- Assessed customer needs and upsold products and services to maximize sales.
- Educated customers on special pricing opportunities and company offerings.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Reviewed account and service histories to identify trends and issues.
Senior Client Success Manager (REMOTE)
Sterling Backcheck
Surrey (Canada), BC
04.2019 - 11.2019
- Creation, execution and delivery of QBR’s specific to the region of support.
- Manage the largest Canadian accounts with a portfolio over $10M.
- Proactively contribute to overall revenue generation, account retention and identify new revenue growth opportunities.
- Provides regular two way communication between the client and team, to provide strong team representation and set proper client expectations.
- Identified opportunities to up-sell additional services benefiting client.
Business Consultant
Self Employed
Dusseldorf, Germany, Germany
03.2015 - 01.2019
- Studied the European market to develop and implement enhancement recommendations and facilitate the creation of the new European structure.
- Collaborated with the CEO and CFO to establish and enhance procedures for increasing efficiency and labor investment.
- Assisted clients with requirements analysis, documentation, business analysis and logical data modeling.
- Created and executed all elements, including policies, procedures and training for network resource administration.
Sales Manager
Concur Technologies
New Hope, MN
08.2013 - 12.2014
- Managed all accounts payable, and customer services after sales for Quebec.
- Exceeded target goals by 147% consistently.
- Generated new accounts by implementing effective networking and marketing strategies.
- Cultivated relationships with key players in various industries to create an ongoing referral system.
- Leveraged leads from generation tools to increase profitability and product presence in the marketplace.
Skills
- New program implementation
- Native French Speaker
- Effective customer upselling
- Problem resolution
- Cross-cultural sales background
- Excellent communication skills
- Territory and account management
- National account management
Languages
Fluent in English and French verbal and written business. Spanish conversation level.
Timeline
Sales Manager USA and Canada
Sea Vision USA
11.2023 - Current
Account Director Midwest
OPTEL
06.2021 - 11.2023
Senior Executive Account Manager (remote)
Certn
06.2020 - 02.2021
Senior Client Success Manager (REMOTE)
Sterling Backcheck
04.2019 - 11.2019
Business Consultant
Self Employed
03.2015 - 01.2019
Sales Manager
Concur Technologies
08.2013 - 12.2014