David Lerner
Houston,TX
Summary
As a seasoned Business Owner previously self-employed, I excel in customer relations and operational efficiency, demonstrating professionalism and keen listening skills daily. My expertise includes crafting detailed estimates and enhancing customer satisfaction, with a proven track record of focusing on critical repairs and needs, ensuring a seamless service experience.
Overview
13
13
years of professional experience
Work History
Business Owner
Self Employeed
06.2011 - Current
My job title is both as a service writer and business owner. I answer customers questions, complete estimates, write invoices, pick up parts, take customers to work, and home. I cash out customers, answer phone calls, and explain to customers both in person, on the phone, and through the computer system, what repairs are needed.
Education
Bachelor of Arts - Sports Sciences
University Of The Pacific
Stockton, California05.2007
Skills
- Dealing with Customers on a daily basis
- Being Professional towards each customer no matter the situation
- Being responsible for understanding what is needed,
- Focusing on the customers concerns, before focusing on what other repairs are needed
- Listening to the customers before talking
- Entrepreneurial personality
- Relationship Building
- Work Planning and Prioritization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Important To Me
Work-life balanceCompany CultureFlexible work hoursPaid time offTimeline
Business Owner
Self Employeed
06.2011 - Current
Bachelor of Arts - Sports Sciences
University Of The Pacific
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