David Leroux
Rutland,MA
Summary
Dedicated cart attendant at Heritage Country Club, recognized for exceptional customer service and strong work ethic. Expert in cart maintenance and effective multitasking, ensuring seamless operations during peak hours. Trained new staff, fostering teamwork and enhancing member experience through professionalism and courtesy. Proven ability to solve problems efficiently, even in challenging conditions.
Overview
3
3
years of professional experience
Work History
Cart Attendant
Heritage Country Club
07.2024 - Current
- Collected and organized golf carts for efficient member access.
- Assisted members with loading and unloading golf equipment.
- Maintained cleanliness and functionality of carts through regular inspections.
- Provided exceptional customer service to enhance overall member experience.
- Coordinated cart usage during peak hours to improve operational flow.
- Trained new staff on proper cart handling and safety protocols.
- Cleared parking lot of litter and foreign debris.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Removed broken and unserviceable carts from inventory for repair.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
Owner/Operator
Wachusett Home and Lawn Care
03.2023 - 06.2025
- Managed daily operations of home and lawn care services, ensuring high-quality customer satisfaction.
- Oversaw scheduling and dispatching of service teams to optimize workflow efficiency.
- Developed and implemented marketing strategies to increase client acquisition and retention.
- Trained and mentored staff on best practices in lawn care techniques and customer service skills.
Education
No Degree - Environmental Science
Quinsigamond Community College
Worcester, Massachusetts, MA05-2026
High School Diploma -
Wachusett Regional Highschool
Holden05-2025
Skills
- Strong work ethic
- Effective multitasking
- Problem-solving
- Customer service
- Member assistance
- Cart maintenance
- Professionalism and courtesy
- Trash removal
- Stress tolerance
Timeline
Cart Attendant
Heritage Country Club
07.2024 - Current
Owner/Operator
Wachusett Home and Lawn Care
03.2023 - 06.2025
No Degree - Environmental Science
Quinsigamond Community College
High School Diploma -
Wachusett Regional Highschool