Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Letters

Jenison

Summary

Hardworking Mechanic successful at completing inspections, maintenance and repairs on FedEx trailers. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions.

Overview

15
15
years of professional experience

Work History

Mechanic/Technician

Greg's Diesel Service
04.2018 - Current
  • Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
  • Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
  • Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.
  • Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
  • Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
  • Streamlined work processes through effective communication with team members, leading to increased productivity in the workshop.
  • Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
  • Reduced repair times by efficiently using specialized tools and equipment for each task, ensuring minimal downtime for customers.
  • Assisted management in maintaining inventory levels of commonly used parts, contributing to smooth daily operations in the workshop.
  • Contributed to business growth by consistently delivering high-quality services that attracted repeat customers and positive referrals.
  • Optimized workflow within the shop by coordinating effectively with other technicians, sharing knowledge about specific vehicles or complex repairs as needed.
  • Continually sought opportunities for professional growth by staying up-to-date on industry trends, attending conferences, and seeking certifications that expanded skill set.
  • Contributed to the development of junior technicians by providing guidance and mentorship in proper repair techniques and best practices.
  • Ensured safety standards were met by meticulously following manufacturer guidelines and recommendations during repairs and maintenance tasks.
  • Built strong relationships with clients through clear communication regarding repair needs, costs, and timelines, fostering trust between them and the service center.
  • Kept detailed records of repairs and maintenance for reference in future work.
  • Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
  • Maintained clean and organized work area to easily locate repairing tools and equipment.
  • Assembled and disassembled equipment to perform repairs and maintenance.
  • Resolved mechanical issues using both technical and manual skills.
  • Performed troubleshooting, diagnosis, and repair of FedEx trailers equipment.
  • Identified mechanical problems and determined best solutions for correction.
  • Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.
  • Frequently diagnosed mechanical problems and determined how to correct issues.
  • Implemented preventive maintenance measures to decrease emergent issues.
  • Utilized varied tools and equipment to test and troubleshoot mechanical systems.
  • Kept track of equipment maintenance schedules using computerized maintenance management systems.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Repaired and replaced worn and damaged components.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Investigated customer complaints to identify cause of malfunctions.
  • Coordinated with parts department to determine availability of necessary components.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.
  • Read and followed technical documentation to complete accurate repairs.

Property Maintenance Supervisor

Total Landscape Solutions
03.2010 - 04.2018
  • Increased staff productivity by implementing time-saving tools and strategies for routine maintenance tasks.
  • Streamlined inventory management processes for maintenance supplies, reducing waste and optimizing budget allocation.
  • Supervised a team of landscapers, ensuring efficient work completion and adherence to safety protocols.
  • Enhanced landscape aesthetics by designing and implementing innovative landscaping plans.
  • Maintained accurate records of all job-related activities for consistency in billing procedures and future reference purposes.
  • Addressed potential issues proactively, preventing costly delays or additional work orders during projects'' progressions.
  • Ensured adherence to local regulations by obtaining proper permits before commencing any new landscaping project.
  • Monitored inventory levels closely; ordered necessary supplies promptly so as not to impede job progression or delay timelines.
  • Streamlined workflow processes for better team productivity and project outcomes.
  • Increased property value for clients through expert landscape design and maintenance services.
  • Spearheaded creative problem-solving efforts when faced with unique site challenges or constraints that arose during projects'' durations.
  • Improved client satisfaction by providing exceptional customer service and addressing specific landscaping needs.
  • Implemented sustainable gardening practices to promote eco-friendly landscapes while reducing maintenance costs.
  • Provided ongoing training to staff members on landscaping techniques, enhancing overall team skills and expertise.
  • Established effective communication channels within the team, promoting collaboration and smooth project execution.
  • Prioritized safety throughout each aspect of the project, resulting in a low incident rate and fostering an overall safe working environment for staff.
  • Maintained tools and equipment to foster safe and consistent operation.
  • Supervised team member performance to meet client deadlines and requirements.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
  • Identified tools, machinery and personnel required for projects and properly managed resources.
  • Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
  • Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Monitored weather conditions to plan work schedules effectively and minimize project delays.
  • Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
  • Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
  • Scheduled staff members for landscaping shifts, enabling adequate coverage for projects.
  • Educated clients on proper lawn and plant care, giving details on appropriate watering and fertilization.
  • Trained personnel on irrigation, pest control and planting techniques to promote landscaping skills.
  • Managed supply inventory and assigned replenishment to team members.

Education

General

Harper Creek High School
Battle Creek, MI
06-1989

Skills

  • Lighting systems
  • Battery services
  • Maintenance scheduling
  • Hose replacement
  • Parts replacement
  • Quality inspection
  • Safety protocols
  • Preventive Maintenance
  • Hand tools proficiency
  • Willing to learn
  • Teamwork and collaboration
  • Hardworking and dedicated
  • Customer service
  • Team player
  • Problem-solving
  • Time management
  • Attention to detail
  • Maintenance and repairs
  • Problem-solving abilities
  • Replacing parts
  • Multitasking
  • Workplace safety
  • Scheduling and planning
  • Environmental awareness
  • Horticultural tools
  • Maintenance planning
  • Site assessment
  • Performance improvement
  • Schedule coordination
  • Irrigation systems
  • Worksite safety
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Active listening
  • Landscape maintenance
  • Crew leadership
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Employee supervision
  • Lawn cultivation
  • Grounds maintenance
  • Team building
  • Task prioritization
  • Equipment operation
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Deadline management
  • Conflict resolution
  • Plant maintenance
  • Goal setting
  • Professionalism
  • Task delegation
  • Quality control
  • Landscaping
  • Staff training
  • Waste management
  • Time management abilities
  • Continuous improvement
  • Inventory management
  • Adaptability
  • Written communication
  • Maintenance management
  • Team Training
  • Workflow scheduling
  • Equipment maintenance
  • Pruning and hedging
  • Equipment repairs
  • Problem-solving aptitude
  • Employee performance evaluation
  • Fertilizer application

Timeline

Mechanic/Technician

Greg's Diesel Service
04.2018 - Current

Property Maintenance Supervisor

Total Landscape Solutions
03.2010 - 04.2018

General

Harper Creek High School

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David Letters