David Lewis
Council Bluffs,IA
Summary
Professional pest control specialist equipped to handle wide range of pest management challenges. Background includes thorough inspections, preventive measures, and safe application of pest control solutions. Known for strong collaboration with team members and adaptability to changing environments. Competent in customer service and problem-solving, ensuring high standards and reliable results.
Detail-oriented Assistant Manager offers more than 2-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
9
9
years of professional experience
Work History
Technician/Wildlife Technician
Quality Pest Control
03.2021 - Current
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Self managed my day to day
- trapped wild nuisance animals
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Worked with diverse types of weather and ground conditions.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
Assistant Manager
Black Duck Partners
08.2019 - Current
- Completed inventory audits to identify losses and project demand.
- Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Security Officer/Job Coach
Ameristar Casino
11.2017 - 08.2019
- Monitored security cameras and fire, building and alarm systems.
- Investigated alarms and disturbances to maintain safety.
- Worked with local and federal law enforcement agents to apprehend suspicious individuals.
- Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Documented all security-related situations and submitted in-depth reports to .
- Surveilled all areas within facility to identify suspicious behavior.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Circulated among patrons and customers to keep abreast of emergent security situations.
- Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
- Searched individuals and baggage for devices, weapons and other prohibited items.
- Oversaw premises to identify security risks to promote employee and visitor safety.
- Guarded restricted areas to prevent unauthorized entry.
- Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
Sales Associate
Bass Pro Shops
08.2016 - 02.2018
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Sold various products by explaining unique features and educating customers on proper application.
- Offered product and service consultations and employed upselling techniques.
Education
High School Diploma -
Abraham Lincoln High School
Council Bluffs, IA4 2015
Skills
- Product and service knowledge
- Sales monitoring
- Closing and contract negotiations
- Strategic Planning
- Customer relations
- Time Management
- Staff training and development
- Attention to detail
- Multitasking and organization
- Works Well Under Pressure
Name
Hi, I’m
Experience
["Sales and Related Workers, All Other"],[],["Managers, All Other"]
Education and Training
other
Timeline
Technician/Wildlife Technician
Quality Pest Control
03.2021 - Current
Assistant Manager
Black Duck Partners
08.2019 - Current
Security Officer/Job Coach
Ameristar Casino
11.2017 - 08.2019
Sales Associate
Bass Pro Shops
08.2016 - 02.2018
High School Diploma -
Abraham Lincoln High School
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