David Lewis
7057 County Road 97,OH
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
17
17
years of professional experience
Work History
Delivery Driver
DoorDash
Brunswick, OH
01.2025 - Current
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
- Communicated effectively with customers to confirm order details and address concerns.
- Maintained vehicle cleanliness and functionality for safe transportation of goods.
- Managed multiple deliveries simultaneously while adhering to company policies.
- Resolved delivery issues promptly, improving customer experience and retention rates.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
Sales Associate
Rocket Chevrolet
Shelby, OH
12.2019 - 12.2024
- Assisted customers in vehicle selection to meet individual needs and preferences.
- Demonstrated vehicle features and benefits during test drives to enhance customer experience.
- Maintained knowledge of inventory, promotions, and financing options for informed customer interactions.
- Developed rapport with clients to foster loyalty and repeat business opportunities.
- Photographed inventory for dealership for out primary advertising outlets(Cars.com, Carsgurus.com, Autotrader.com).
- Managed the dealership social media presence, focusing on detailed video editing to attract new business.
- Participated in specialized training in Bowling Green, Kentucky to become more knowledgeable and prepared for future Corvette sales.
Server
Applebee's Grill + Bar
05.2009 - 02.2019
- Held multiple positions during 10 years of employment with Applebee's, including Server, Bartender, and finally Key Associate.
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Managed multiple tables efficiently in a fast-paced environment, ensuring timely order delivery.
- Collaborated with kitchen staff to coordinate food preparation and presentation for optimal quality.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu offerings and service protocols to ensure team performance.
- Handled cash transactions accurately, processing payments while minimizing errors during shifts.
- Adapted to changing customer needs and preferences, effectively upselling daily specials and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved guest complaints promptly, demonstrating strong problem-solving skills to maintain satisfaction levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Colonel Crawford High School
North Robinson, OHSkills
Teamwork and collaboration
Time management
Problem-solving skills
Excellent people skills
Problem-solving
Exceptional customer service
Outgoing personality
Verbal/written communication
Goal oriented
Relationship building
Adapt to diverse groups
Persuasion techniques
Timeline
Delivery Driver
DoorDash
01.2025 - Current
Sales Associate
Rocket Chevrolet
12.2019 - 12.2024
Server
Applebee's Grill + Bar
05.2009 - 02.2019
High School Diploma -
Colonel Crawford High School