David Lezcano
Bangor,ME
Summary
Proven Program Manager with a track record of leveraging computer skills and event planning assistance to enhance productivity and efficiency at CCC Interactive. Excelled in managing projects by fostering team collaboration and negotiating cost-effective solutions, demonstrating exceptional file and document management abilities alongside strong interpersonal skills. Achieved significant improvements in customer service delivery by implementing strategic changes.
Overview
17
17
years of professional experience
Work History
Work Study Student
Eastern Maine Community College
02.2024 - Current
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
General Contractor
McKenna Contracting
08.2014 - 08.2016
- Hired and oversaw subcontractors to meet project needs.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Assessed playground project plans, spoke with clients, or designers and visited job site to better understand project scope and client desires.
- Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
Waitstaff/Bartender
5115 Grille
06.2012 - 07.2014
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Waitstaff/Bartender
Hearsay Gastro Lounge
01.2011 - 06.2012
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Program Manager
CCC Interactive
02.2008 - 11.2010
- Interacted with customers and clients to identify business needs and requirements.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Coached team members on productivity strategies to accomplish challenging goals.
Education
Liberal Arts And General Studies
Eastern Maine Community College
Bangor, ME06.2025
Skills
- Computer Skills
- Spreadsheet development
- File and Document Management
- Event Planning Assistance
Languages
Spanish
Native or Bilingual
Timeline
Work Study Student
Eastern Maine Community College
02.2024 - Current
General Contractor
McKenna Contracting
08.2014 - 08.2016
Waitstaff/Bartender
5115 Grille
06.2012 - 07.2014
Waitstaff/Bartender
Hearsay Gastro Lounge
01.2011 - 06.2012
Program Manager
CCC Interactive
02.2008 - 11.2010
Liberal Arts And General Studies
Eastern Maine Community College
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