David Lillian
Stone Mountain,GA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
19
19
years of professional experience
Work History
Driver
Roadie
07.2025 - Current
- Delivered packages to customers' doorsteps and business offices.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Implemented feedback mechanisms from customers to enhance service quality and customer satisfaction.
- 260 total Deliveries, 238 5-star ratings
Asst. Manager
Englefield Oil/ Duchess Shoppe
04.2017 - 06.2019
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Handling Cash and Safe duties
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Performing the task of the store manager duties when absent
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Driver Helper/ Mover
All My Sons Moving
07.2015 - 01.2016
- Load/Unload truck
- Strapped items down over protective padding to secure throughout transportation.
- Called customers to give approximant show up times
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Reported package damage or delivery issues to driver for swift resolution.
- Used proper safety techniques and gear such as lifting straps to move items off truck.
- Displayed very good communication and customer service skills.
Crew Member
Rally's
01.2015 - 06.2015
- Operated cash register to ring up final bill and process various forms of payment.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
Dock Worker/Forklift Operator
Old Dominion Freight Line
11.2014 - 01.2015
- Utilized forklifts, pallet jacks, and other equipment to move product
- Processed given orders for unloading and loading as required
- Completed company forklift license and Hazmat training.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Human Resources SGT
MILITARY, Indiana Army National Guard
08.2006 - 10.2014
- Processed documentation required for military pay records for over 500 soldiers
- Maintained medical and performance records in regards to soldier readiness
- Monitored the well-being of soldiers in office and field environments
- Ensured training programs were made available to soldiers at appropriate skill levels
- Assisted in delivering training and guidance over multiple topics, including: resiliency and career counseling.
- Honorable Discharge Oct 2014
Education
Bachelor of Science - Social Sciences
Franklin University
Columbus, OH09.2023
Associate of Applied Science - Social Sciences
Columbus State Community College
Columbus, OH05.2022
GED - undefined
Dayton Job Corps
Dayton, Ohio06.2004
Skills
- Procedure implementation
- Providing guidance and support
- Effective verbal communication
- Engaging presentation delivery
- Candidate sourcing and evaluation
- Customer engagement
- Problem-solving
- Flexible schedule
Timeline
Driver
Roadie
07.2025 - Current
Asst. Manager
Englefield Oil/ Duchess Shoppe
04.2017 - 06.2019
Driver Helper/ Mover
All My Sons Moving
07.2015 - 01.2016
Crew Member
Rally's
01.2015 - 06.2015
Dock Worker/Forklift Operator
Old Dominion Freight Line
11.2014 - 01.2015
Human Resources SGT
MILITARY, Indiana Army National Guard
08.2006 - 10.2014
Associate of Applied Science - Social Sciences
Columbus State Community College
GED - undefined
Dayton Job Corps
Bachelor of Science - Social Sciences
Franklin University