Experienced Manager with a demonstrated history of working in the retail industry. Skilled in Customer Service, Sales, Retail, Store Management, and Customer Satisfaction. Strong sales professional with focus on building strong and diverse teams.
Overview
21
21
years of professional experience
Work History
Executive Team Leader
Target
01.2019 - Current
Drive total store sales by leading strategic initiatives across multiple departments.
Oversee operations for Food & Beverage, Food Services, Inbound/Outbound logistics, Inventory Replenishment, Digital Fulfillment, and Inventory Accuracy.
Manage store presentation, pricing, and promotional execution to optimize customer experience and revenue.
Develop and mentor team members, fostering a culture of accountability and continuous improvement.
Assistant Store Manager
Lowe’s Home Improvement
01.2012 - 01.2019
Directed daily operations to align with corporate financial goals, increasing sales and profit margins.
Delivered exceptional customer service through effective associate engagement and performance management.
Coached, trained, and developed associates to ensure team effectiveness and succession planning.
Hardlines Manager
Dick’s Sporting Goods
01.2011 - 01.2012
Managed the performance of assigned departments to meet or exceed sales and margin targets.
Played a key role in talent acquisition, including recruiting, interviewing, and hiring of hourly and salaried associates.
Supported merchandising and promotional activities to drive product visibility and sales.
Assistant Store Manager
The Home Depot
01.2005 - 01.2011
Improved department profitability through detailed analysis of sales trends and inventory performance.
Ensured operational excellence by maintaining stock accuracy and in-store visual merchandising.
Led and developed a team of sales associates, driving customer satisfaction and operational success.