David Lino
Santa Barbara,CA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Barista
Little Heart Cafecito
Santa Barbara, CA
06.2024 - Current
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Ground beans for espresso shots according to individual customer specifications.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
Caterer
Los Agaves Catering
Santa Barbara, CA
05.2024 - Current
- Monitored temperatures of prepared food and cold-storage areas.
- Adhered strictly to health regulations when storing, handling, cooking, and serving foods at catered functions.
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Checked quality of food products to meet high standards.
- Created attractive displays for buffets using a variety of garnishes and decorations.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Cashier
Taqueria La Unica
Santa Barbara, CA
03.2023 - 04.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Communicated effectively with event staff to ensure a smooth flow of operations during the expo.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Education
High School Diploma -
San Marcos High School
Santa Barbara, CA06-2022
Skills
- Customer service
- Attention to detail
- Problem resolution
- Friendly, positive attitude
- Flexible and adaptable
- Espresso preparation
- Interpersonal communication
- English/Spanish fluency
- Sales techniques
- Dining customer service
- Customer satisfaction
- ServSafe certified
- Professional appearance
- Catering experience
- Food running
- Working under pressure
- Shift flexibility
- Food service
Languages
Spanish
Professional
Timeline
Barista
Little Heart Cafecito
06.2024 - Current
Caterer
Los Agaves Catering
05.2024 - Current
Cashier
Taqueria La Unica
03.2023 - 04.2025
High School Diploma -
San Marcos High School
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