Seasoned professional with a robust background in operations management and customer experience at Hilton Hampton Inn. Excelled in facility management and customer service, enhancing production efficiency and client satisfaction. Skilled in project management and collaborative teamwork, consistently achieving goals. Proven track record of improving service delivery by integrating employee feedback and innovative engineering strategies. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions. Reliable mail carrier with experience in both urban and rural delivery routes. Strong familiarity with postal regulations, automated sorting systems, and handheld device operation for tracking deliveries. Demonstrated ability to manage time effectively, maintain accurate records, and provide high-quality customer service. Proven commitment to efficiency led to increased accuracy and faster delivery times in previous positions.